msc yacht club embarkation southampton

Cruising from Southampton with MSC Cruises (2022 Guide)

MSC Cruises’ growth in Southampton has been somewhat meteoric over the last few years.

From just offering a few summer cruises back in 2017-8, to now offering all-year-round voyages from their own new cruise terminal, there is something on offer for every cruiser on a variety of different MSC ships.

IMPORTANT: Please stick to your embarkation times – this helps the flow of passengers through the terminal and onto the ship. Ignoring embarkation times leads to large queues and increased wait times.

Introduction to MSC Cruises UK

MSC Cruises operates from the Port of Southampton for its voyages. During the ‘Return to Cruising’ in 2021, MSC offered multiple embarkation ports additional to Southampton – these included Liverpool and Greenock (Glasgow).

In 2022 MSC Cruises will again offer a packed cruise programme with their flagship, MSC Virtuosa .

All cruises will depart from Southampton and whilst open to other nationalities this time around, embarkation will only be at the Port of Southampton and specifically, at their brand new cruise terminal – the Horizon Cruise Terminal .

In this guide, we will cover how the cruise terminal works and the embarkation and disembarkation procedures for sailing with MSC Cruises from Southampton.

MSC Cruises Southampton FAQ

What cruise terminal does msc use in southampton.

MSC Cruises sails from the Horizon Terminal in Southampton , located at Dock Gate 10 located off West Quay Road.

Where does MSC sail to from Southampton?

During the Spring/Summer, MSC Cruises sail multiple itineraries from Southampton. Including 7 and 12-night voyages to Norway, Canaries, Northern Europe and the Mediterranean. In the Winter, MSC Cruises offer weekly roundtrip voyages from Southampton to Northern Europe.

Where can I park my car when sailing with MSC from Southampton?

You can park your car directly at the Horizon Cruise Terminal. A 2-minute walk to the cruise terminal before you board the ship.

What Covid-19 requirements are there when sailing with MSC from Southampton?

MSC Cruises UK has the latest requirements for passengers sailing from Southampton at this link . The section for UK-based cruisers sailing from Southampton is labelled: Covid-19: Measures to embark for UK Residents & Non-Schengen Countries

Which MSC cruise ships sail from Southampton?

During the Spring/Summer of 2022, MSC Virtuosa will sail from Southampton. For Winter 2022/23, MSC Preziosa will offer weekly voyages. In Spring/Summer 2023 MSC Grandiosa will offer 2-14 night voyages.

How much luggage can I take?

The benefit of cruising is generally fewer limits on luggage. However, you will need to make sure that each bag/case is under 23KG – this is so that the people handling them can do so safely. Whilst the maximum cases are meant to be four per cabin, you can usually take one or two more if you are going on a much longer voyage – especially for repositioning or a world cruise.

Which cruise terminal does MSC Virtuosa sail from?

The Horizon Cruise Terminal – Dock Gate 10, Southern Road leads to Herbert Walker Avenue, where the car park and terminal are located.

Horizon Terminal Southampton

Located at Dock Gate 10, Southern Road is the new Horizon Cruise Terminal – a joint partnership between MSC Cruises and Norwegian Cruise Line.

This is the main terminal for MSC Cruise departures – it is signposted as ‘Dock Gate 10’ or ‘Horizon Cruise Terminal’ on West Quay Road, Southampton. The postcode for your sat nav is SO15 1HG.

Horizon Cruise Terminal offers short stay and long stay parking. Drop-off facilities by car or taxi are also available at the port.

The short stay and long stay car park are both signposted and port staff are on hand to guide you to the correct car park or drop-off. You must book long-stay parking before arrival.

Taxis are available from just outside the front of the cruise terminal.

MSC Cruises Parking in Southampton

MSC Cruises have their own parking in the Port of Southampton at the Horizon Cruise Terminal which is located on Southern Road, Southampton (SO15 1HG).

• The parking is safe, secure and located on the Port of Southampton property
• You take your keys with you after parking
• The car park is locked after all passengers have arrived and the ship has set sail – it is monitored by CCTV and the port
• Parking for Back to Back voyages is available
• Blue Badge parking spaces are located nearer the front for easier terminal access
• Luggage trolleys are on hand
• Arrive anytime before your cruise ticket boarding time

Simply book your parking online for your cruise and then print out the parking voucher you are emailed.

When you drive to the port, follow directions to Dock Gate 10 and Horizon Cruise Terminal (SO15 1HG) – simply put the parking voucher on your dashboard and you will be directed by the car park staff to exactly where you park.

There are luggage trolleys on hand to take your luggage to the terminal and baggage drop-off area.

Cruise car parking can be booked directly via AB Parking .

MSC Cruises Covid-19 Requirements from Southampton

The requirements for passengers embarking MSC Cruises in Southampton are updated frequently and the only place you should be looking for official updates is on the official website – but make sure you are reading the correct section for you and your voyage.

• MSC Cruises Health & Safety Measures page
• Make sure you read the section labelled: COVID-19: MEASURES TO EMBARK FOR UK RESIDENTS & NON SCHENGEN COUNTRIES

Breakdown summary at this time ( 6th August 2022 )

• NEW: All passengers aged 12 or over must be fully vaccinated OR read other requirements
• Boosters are recommended, but not required.
• A lab-certified negative Covid-19 test is required for boarding (Ages 2+) – this must be taken no more than 48 hours before your boarding time. Example: Embarkation time of 11am Saturday – test must not be taken any earlier than Thursday 11am.
• Please read the MSC Cruises Health & Safety Measures page for the full details.

MSC Cruises Embarkation in Southampton

After arriving at Horizon Cruise Terminal (whether by car, taxi or other means) you will need to drop off your luggage – this is usually just your case(s) that you would usually check-in if you were flying. Hand luggage and suit carriers can be taken inside the terminal (or anything else, as long as you can carry it through the terminal, security and onboard the ship without help).

Baggage drop-off

Make sure you print out the luggage labels that are on the PDF that MSC Cruises sends you when you have ‘checked in’ online (your travel agent may send them if you didn’t book direct) – you can print out as many labels as you wish. Just attach them to your case before you hand them over to baggage drop-off. If you lose a label, forget one or need an extra one – just ask – you can get one at the baggage drop-off area.

Make sure your check-in luggage doesn’t weigh more than 23KG per case/bag – this is for the health and safety of the baggage handlers and the crew on board who will deliver your luggage to outside your cabin door for you.

Note: Do not put your passport in your check-in luggage – you need it next!

Initial Check-in

( Important: Since April 2022 the rules have changed regarding face masks in the terminal – they are not mandatory anymore)

At check-in, you’ll be asked to show your passport, cruise ticket, MSC health form (which is in your cruise ticket), Covid-19 test result and vaccination/proof of recovery certificates (if applicable).

You can show digital insurance/vaccination proof if needed on your phone – however, some people have said that reception in the terminal isn’t great – so feel to print out them beforehand, or save screenshots on your phone (make sure they are clear!)

Cruise ship security is much like airport security – apart from there is no limit on liquids (ie toiletries, etc) – MSC’s policy is not to bring drinks or food onboar d, but of course, you can bring some snacks/drinks for yourself or your children whilst you are boarding without issue.

Everything will go through the x-ray machine and you will walk through an x-ray scanner – belts, watches, etc will be placed in a tray via the machine.

Covid-19 Testing (no longer conducted at the port)

Important: Since late April 2022 – Covid-19 testing at the port is no longer conducted. However, you must still have a valid negative Covid-19 test that was taken within 48-hours of your embarkation time.

After security, you head up the escalator to the waiting area. A brief check of your paperwork follows (cruise ticket).

You will be assigned a group number (sticker or piece of paper) which you will need after the final check-in – this will be your waiting area number.

Final Check-in

After arriving in this area, you go to the long check-in desk at the rear of the cruise terminal. Here, a customer relations agent will take your cruise ticket and passport from you briefly, only to check. They may also ask to see your insurance details and take a copy of your vaccination history too.

They will ask to take a photo of you – this photo will be uploaded to the ship and used to confirm your purchases in shops on board and allow you entry to/from the ship.

You will then be handed your cruise card – this states which deck and cabin you are located on and also your dining time. Additionally, it will also be a different colour card based on the MSC Voyager Club status you have. Initial first-time passengers are blue cards.

Sometimes, you are given the option to register a credit or debit card here – but you can actually do this on board and have 48 hours from embarkation to do this at one of the many automated machines around the ship (more details about those in your cabin).

You then sit at the numbered waiting area until your group is announced to board the ship.

There are free refreshments (bottles of water) handed out by the MSC crew if you wish and also toilets available.

Boarding the ship

When your group is called you head to the doors at the rear of the waiting area which is signposted – your cruise card will be checked and you follow the signs to the ship. The walk can be quite lengthy as the gangway is a series of ramps to allow wheelchair/mobility access. However, there is no rush and you can enjoy views of your ship as you walk along them.

As you approach the ship you’ll cross one final gangway onto the ship and you will need only your cruise card from here. A member of the ship’s security team will ask for your card which they will scan and they will check your photo (just taken) matches you – you are then free to enter the ship.

On arrival, you will find a number of MSC crew waiting to greet you – they can help direct you to lifts and/or your cabin if you need help. Generally, cabins are not ready until around 12:30-1pm PM on the day of embarkation.

You are free to use any of the bars, restaurants or other facilities on the ship from the moment you board!

MSC Cruises Back to Back sailings from Southampton

If you are booked on a back to back cruise on the same ship with MSC Cruises you will need to visit the Guest Relations desk during your first cruise and confirm the procedure with them.

Generally, you will be required on the day of your second cruise to visit Guest Relations and settle your bill for your first cruise and they will re-check you in without you needing to leave the ship (this is only applicable in Southampton – other ports, such as Miami may differ) – this is usually done between 9-10am.

They will take a copy of your passport and vaccination record again and issue you a new cruise card for the second cruise duration (and take a new photo of you).

You will then need to visit the Medical Centre for a free Covid-19 LFT test which they will do for you – Guest Relations will phone ahead and confirm it is free and the result will be told to you and uploaded to the system so that the ship knows you are Covid-19 clear.

Other than that, everything else continues as normal – one thing to note is if you have an existing internet package is that it does not run out until midnight on your last day (your first day on your next cruise) – so you will need to use the same login information until midnight.

If you are parking at the Horizon Cruise Terminal for a Back to Back cruise – let them know when you arrive, you will be directed to park in a slightly different area (of the same car park) so that your car isn’t left in the way when everyone leaves from the first cruise!

MSC Cruises Disembarkation in Southampton

Disembarkation is very easy with the Horizon Cruise Terminal.

As standard practice on all cruises, the luggage that you do not wish to carry off will be collected from outside your cabin by around 1am on the last night of your voyage. You will be given labels to put on your luggage on the final day and you can visit Guest Relations if you need any more.

Depending on your MSC Voyager status or your MSC Cruise Experience (Bella, Fantastica, etc) you will be assigned a disembarkation time and a place to meet for this.

Simply follow the instructions on the letter in your cabin and make sure that your cruise balance is ZERO . If you are even in credit by 0.50 GBP/0.50 EUR you will be denied leaving the ship until you collect the balance from Guest Relations! Visit there before you leave the ship!

MSC Cruises UK Facebook Group

We hope you have found this guide useful – if you want to ask a question about MSC Cruises in the UK or any of their ships – we run the largest network of MSC Cruises Facebook Groups with thousands of helpful past cruisers in them.

The groups are unofficial but offer advice on each ship, itineraries and tips and tricks for getting the best out of your MSC Cruise. Each group is dedicated to a specific ship or speciality and you’ll find many trip reports, photos and videos to enjoy before your voyage!

• MSC Cruises UK Forum
• MSC Virtuosa Forum
• MSC Grandiosa Forum
• MSC Preziosa Forum
• MSC Yacht Club Forum

You’ll find links to all the other MSC Cruises groups we run in any of those groups!

Also read: MSC Virtuosa Southampton Cruises

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MSC YACHT CLUB: THE ULTIMATE LUXURY CRUISE EXPERIENCE

Feel the finesse and elegance of luxury cruises with MSC Yacht Club , an exclusive haven of refined indulgence .

Surround yourself in unparalleled comfort and personalized service as you embark on an astounding voyage aboard our finest ships.

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Enjoy exclusivity savoring panoramic views from your private balcony , immersing yourself in a five-stars cruise cabins that brings you closer to the sea while enveloping you in an unparalleled sense of premiumness .

• Surface 26 sqm, balcony 5 sqm, deck 14-18
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• Wifi connection included
• Interactive TV, telephone, safe and minibar
• ZOE - in-cabin Bluetooth speaker

The image is representative only: displayed cabins from MSC Bellissima, MSC Meraviglia and MSC Euribia Size, layout and furniture may vary (within the same cabin category)

• Surface 58 sqm, balcony 39 sqm, deck 15
• Balcony with private whirlpool bath and dining table
• Separate living area and dining room
• Walk-in wardrobes
• Bathroom with tub and shower, vanity area with hairdryer
• Wifi connection included; ZOE - in-cabin Bluetooth speaker

• Surface 59 sqm with a balcony 23 sqm, deck 9-12
• Two-deck-high cabin
• Easy access to the Yacht Club areas
• Open living/dining room with sofa that converts to double bed
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• Master bedroom with double bed which can be converted into two single beds (on request)
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• **The free cruise change is applicable either on the cruise dates or on the destination. Such change needs to be performed up to 30 calendar days before departure, for a new cruise to sail within 90 calendar days from the original departure. Any cruise change shall be requested through MSC Book or our contact centers.
•  You can discover the ultimate in MSC exclusivity with the MSC Yacht Club, available on board of all our ships except: MSC Armonia, MSC Lirica, MSC Magnifica, MSC Musica, MSC Opera. MSC Orchestra, MSC Poesia and MSC Sinfonia.
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Seashore Embarkation for Yacht Club

By DeRon , December 10, 2021 in MSC Cruises

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I’ve read horror stories about the Seashores embarkation.  Do they still meet yacht club guests separately, take them to the lounge, etc. for emabarkation, or is it different during for Covid reasons?

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1 hour ago, DeRon said: I’ve read horror stories about the Seashores embarkation.  Do they still meet yacht club guests separately, take them to the lounge, etc. for emabarkation, or is it different during for Covid reasons?    

Yacht Club line privileges are in place at both Port Miami and Port Canaveral.  Go to the white tent.  At Port Canaveral the tent is directly at the bottom of the escalator into the terminal.  At both ports expect to be escorted from the tent through the terminal by pier agents, then to the Topsail lounge by butlers.  Remember to drop your bags at the YC tent so they can be priority routed.  The porters do have the Gold luggage tags to retag your bags.

Southern latitudes

At Port Canaveral, are they enforcing boarding times for Yacht Club?  We currently have a boarding time of 3 pm. which seems awfully late.  I am hopeful this will change when we get our E tickets at 20 days out (next week), but if it doesn't change, do we have to wait until 2 pm, which would be the earliest time within the hour window.

tunaman2011

In Miami the terminal Seashore is using (Terminal F) is under construction.  It is a mess.  Look for the white tent in front of the terminal.  You may have to push your way through the throngs of passengers waiting for the regular check-in (the line goes on and on and on).  And also fight the porters wanting to take your bags early.  At the tent they will retag your bags for priority, check your name off the list, then you will be escorted into the terminal building past the masses who arrived early for their check-in where you will finish the cruise paperwork and be given your keys.  Then a butler will lead you straight onboard up to Yacht Club.

Good Sailing

mscdivina2016

23 hours ago, DeRon said: I’ve read horror stories about the Seashores embarkation.  Do they still meet yacht club guests separately, take them to the lounge, etc. for emabarkation, or is it different during for Covid reasons?    

I am on now, and taking next sailing in YC.

It was a mess with the terminal construction last week.

Not the usual greatness.

They took us in small groups and made us wait outside in the sun.

 Once I side it was extra hassle due to vac requirements.

Part of issue is construction.

1 hour ago, mscdivina2016 said: I am on now, and taking next sailing in YC. It was a mess with the terminal construction last week. Not the usual greatness. They took us in small groups and made us wait outside in the sun.  Once I side it was extra hassle due to vac requirements. Part of issue is construction.  

Steve, hope you guys are having a great cruise! Do you like the ship? How many pax on board?

25 minutes ago, styles27 said: Steve, hope you guys are having a great cruise! Do you like the ship? How many pax on board?   Deb

Last 7 days.

2000 passengers total. We had only 130 in Yacht club.

This coming week is supposed to be very light as well.

Spent almost all time in YC. It's very nice. 

3 minutes ago, mscdivina2016 said: Last 7 days. 2000 passengers total. We had only 130 in Yacht club. This coming week is supposed to be very light as well.  

That’s perfect. Enough to make it feel lively but not crowded everywhere! Enjoy!

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Embarkation Virtuosa Query

By wirral36 , June 25, 2021 in MSC Cruises

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Hi, does anyone know the earliest you can arrive at the port for embarkation ? We’ve got a late embarkation time which is disappointing, I just wondered if anyone got on earlier that their allotted time ? We’re in yacht club if anyone has any experiences.  I also read somewhere that the car park won’t allow you in until 30 mins before you’re allotted embarkation time. I just wondered if this was true if anyone has any experience of this too ?  I don’t mind but being able not to get into the cabin but it would be nice to get on to enjoy the facilities. I was advised we should get an early time ad were in yacht club but this isn’t the case. 

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No experience at coronavirus time, before as a YC, don't care about timing

18 minutes ago, wirral36 said: Hi, does anyone know the earliest you can arrive at the port for embarkation ? We’ve got a late embarkation time which is disappointing, I just wondered if anyone got on earlier that their allotted time ? We’re in yacht club if anyone has any experiences.  I also read somewhere that the car park won’t allow you in until 30 mins before you’re allotted embarkation time. I just wondered if this was true if anyone has any experience of this too ?  I don’t mind but being able not to get into the cabin but it would be nice to get on to enjoy the facilities. I was advised we should get an early time ad were in yacht club but this isn’t the case. 

In a regular cabin there is no leeway at all, I know @kernow  posted something about the YC maybe being more relaxed but I'm not sure, having tagged him I hope he can answer as I can't find the post now.

Thank you. I really appreciate that. 

1 hour ago, wirral36 said: Hi, does anyone know the earliest you can arrive at the port for embarkation ? We’ve got a late embarkation time which is disappointing, I just wondered if anyone got on earlier that their allotted time ? We’re in yacht club if anyone has any experiences.  I also read somewhere that the car park won’t allow you in until 30 mins before you’re allotted embarkation time. I just wondered if this was true if anyone has any experience of this too ?  I don’t mind but being able not to get into the cabin but it would be nice to get on to enjoy the facilities. I was advised we should get an early time ad were in yacht club but this isn’t the case. 

Not sure about early embarkation for YC but if you’re sailing from Southampton, when we arrived for our 24th May sailing, we drove straight in after the gate guard checked our parking pass. The pass for ABParking does not state your embarkation time, merely requests that you do not arrive more than 30 minutes prior.

Malibustacey79

We arrived at the later end of our slot, having had to travel to Liverpool a day earlier than we’d planned to travel to Greenock, so was all a bit of a rush. We literally didn’t queue AT ALL and were on unbelievably quickly, I think by just after 2pm having arrived around 1.40pm.   

I have read/heard quite a bit over the last week about just turning up at 11am, and was wondering whether to try earlier for our July embarkation in Southampton (if we get to go).

HOWEVER…we disembarked yesterday in Liverpool, at 11am, and the queues to get on were really big, growing all the time, and didn’t appear to be moving much. Whether there was an issue, or whether too many people had decided to chance it at 11am, or both, I don’t know. But it’s put me off trying any earlier next time. I’ll be there at 12.20 as instructed!

Our original tickets had an embarkation time of 11 am but when we upgraded to YC the time was later. We were never able to print the new tickets so used the old ones. However I don't think it would have mattered, as soon as we walked into the terminal someone was calling out for YC passengers and they took us to a separate desk. From then on in YC was completely separate, we were on the ship within about 15 minutes.

We arrived at the car park about 10.20 expecting to wait but they directed us straight in and there were already people there before us.

2 hours ago, wirral36 said: ....We’re in yacht club if anyone has any experiences....

Arrive when it suits you, the YC butlers will whisk you aboard ASAP!  😉

travellerin1984

We have the same problem. We got 4 pm as a embarkation time for Grandiosa in July. It is so late, we cant have any lunch onboard… Do you think it is worth trying to come earlier? 

The only issue is that if they don’t let us and we’re there 3 hrs before especially with kids, it’ll be a nightmare. I guess you could say there was no traffic and you sailed through (pardon the pun). I may try it and let u know how it goes. 

I will try and be the last one off if we have to miss a few hours of the first day to make up for it 😂

I take it none of you have read the info from MSC stating DO NOT TURN UP before your alloted time?

Or you have and just choose to ignore it for what ever reason?

10 minutes ago, stuart2468 said: I take it none of you have read the info from MSC stating DO NOT TURN UP before your alloted time?   Or you have and just choose to ignore it for what ever reason?    

I haven’t seen this information, no. Thank you for advising. Is this on the website/app ? 

3 hours ago, travellerin1984 said: We have the same problem. We got 4 pm as a embarkation time for Grandiosa in July. It is so late, we cant have any lunch onboard… Do you think it is worth trying to come earlier? 

11 hours ago, wirral36 said: I will try and be the last one off if we have to miss a few hours of the first day to make up for it 😂

You won't have any problem with that, as long as you clear your room you can stay in YC until the latest time if you like. 

johnnylikely

On 6/25/2021 at 7:33 PM, wirral36 said: Hi, does anyone know the earliest you can arrive at the port for embarkation ? We’ve got a late embarkation time which is disappointing, I just wondered if anyone got on earlier that their allotted time ? We’re in yacht club if anyone has any experiences.  I also read somewhere that the car park won’t allow you in until 30 mins before you’re allotted embarkation time. I just wondered if this was true if anyone has any experience of this too ?  I don’t mind but being able not to get into the cabin but it would be nice to get on to enjoy the facilities. I was advised we should get an early time ad were in yacht club but this isn’t the case. 

Hi! Just got off the Virtuosa! I don’t know anything official but when embarking in Liverpool they had special signs and lines for YC (and mens in suits tending to ya!) waiting for YC peeps- both in the initial embarkation line AND in the second line for receiving ur key card etc so I think YC get priority and then some!

12 minutes ago, johnnylikely said: Hi! Just got off the Virtuosa! I don’t know anything official but when embarking in Liverpool they had special signs and lines for YC (and mens in suits tending to ya!) waiting for YC peeps- both in the initial embarkation line AND in the second line for receiving ur key card etc so I think YC get priority and then some!

Thank you, I appreciate you taking the time to post a reply. I should imagine you had a wonderful time with only 1000 onboard. Sounds like a dream.  The last ship we went on was rci independence and it felt so packed in like sardines. 

If you are in YC I'm sure you have a very good chance, they fall over themselves to assist, I think I would risk it if I had a YC cabin.

In the early threads it was clear they were making people with regular cabins wait outside the terminal building until their allotted time, I would certainly not bother trying with a regular cabin.

42 minutes ago, wirral36 said: Thank you, I appreciate you taking the time to post a reply. I should imagine you had a wonderful time with only 1000 onboard. Sounds like a dream.  The last ship we went on was rci independence and it felt so packed in like sardines. 

Thanks for ur thanks! No probs- as I know there was huge uncertainty about it all as I’ve never done MSC before. I remember thinking I wish I was YC as they seem to have all the priortiy even if I was diamond lol

Overall v impressed, the ship is stunning! It’s one of my faves now. Food bit hit and miss, service was excellent overall- it felt like there were 20 staff at ur beck and call it was so quiet! Lol

4 minutes ago, johnnylikely said: Thanks for ur thanks! No probs- as I know there was huge uncertainty about it all as I’ve never done MSC before. I remember thinking I wish I was YC as they seem to have all the priortiy even if I was diamond lol Overall v impressed, the ship is stunning! It’s one of my faves now. Food bit hit and miss, service was excellent overall- it felt like there were 20 staff at ur beck and call it was so quiet! Lol

As you just got off and mentioned you were diamond, have they sorted oy the card problem? I think the earlier sailings everyone was getting a regular card and needed to get it sorted out at customer service to get the right card and perks.

31 minutes ago, ziggyuk said:   As you just got off and mentioned you were diamond, have they sorted oy the card problem? I think the earlier sailings everyone was getting a regular card and needed to get it sorted out at customer service to get the right card and perks.

I think this was sorted a while ago.No problems on our cruise a couple of weeks ago, card was correct and perks were all there for us and others we spoke to.

1 hour ago, ziggyuk said:   As you just got off and mentioned you were diamond, have they sorted oy the card problem? I think the earlier sailings everyone was getting a regular card and needed to get it sorted out at customer service to get the right card and perks.

Good question! As it was first cruise I didn’t know any of that- I went for my comp meal at speciality restaurant and they had to check I was diamond lol! The next day the front desk called me and asked me to come and get a diamond card to replace the regular white one 

26 minutes ago, johnnylikely said: Good question! As it was first cruise I didn’t know any of that- I went for my comp meal at speciality restaurant and they had to check I was diamond lol! The next day the front desk called me and asked me to come and get a diamond card to replace the regular white one 

Thanks for that, I hoped they had fixed the cards by now as we are onboard Saturday. 🤩

5 minutes ago, ziggyuk said:   Thanks for that, I hoped they had fixed the cards by now as we are onboard Saturday. 🤩

You hope!! 🤣 🤣 🤣

46 minutes ago, kernow said: I think this was sorted a while ago.No problems on our cruise a couple of weeks ago, card was correct and perks were all there for us and others we spoke to.

Thanks for that, it sounds like it might be pot luck with Johnnylickly's experience, or maybe just because it was Johnny's first MSC cruise. 

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Cruises departing from Southampton

The city of Southampton still preserves its Medieval appeal and is one of the largest commercial centers in the United Kingdom. The city port is one of the best departure points for cruises from UK.  

Terms and Conditions

Reach the port , city cruise terminal western docks.

HORIZON CRUISE TERMINAL

Berth 102, Herbert Walker Avenue, Western Docks,

Southampton, SO15 1HJ

Please be informed that, only for following dates, MSC Euribia will dock and perform all embarkation procedures, scheduled for the port of Southampton, at City Cruise Terminal/101 berth instead of Horizon Cruise Terminal/102 berth:

October 27th ,2023 November 17th and 24th , 2023 December 1st ,8th ,15th and 22nd , 2023

From M3/A31 motorway follow the signs for Southampton and join the M27 towards West to leave at the Junction 3 roundabout and and the exit signposted M271 towards Southampton/The Docks. Then either: at the Redbridge roundabout, take the first exit left and continue along the A33 towards Southampton, then follow the signs to the dock gate for your cruise shown on the ticket; or: Keep on the A33 and follow the signs to for Horizon Cruise Terminal.

Southampton Central Station is a short taxi  ride away from the port area. Travel time: around 10 minutes, depending on traffic.

Southampton Airport is the closest to the city. Located approximately 6 miles away, it takes just 20-30 minutes by taxi to reach the terminals. Southampton Airport Parkway train station is just a few minutes walk away. Regular services to Southampton Central run throughout the day. With both national and international flights landing daily, the airport offers a range of services, from left luggage to car rentals.

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{ "session": "n3b9n1s06g2a7vkrvfbhr6l459", "sailing_id": 347817, "ship_id": 664, "embark_date": "2024-06-29", "adults": 2, "kids": 0, "airport_id": 1 } -

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Mobiles / international call 0203 371 7641, european break from southampton.

29th Jun 2024 | 5 nights | MSC Cruises | MSC Virtuosa

• Inside from £456 pp
• Outside from £511 pp
• Balcony from £548 pp
• Suite from £1,023 pp

Exclusive Online Discount (already included in prices displayed)

Book this cruise online & you'll receive an Exclusive Online Discount (already included in prices displayed) Alternatively, why not get in touch if you are planning to add flights, hotels, car hire or tours - you could save up to 15% Booking all your travel components through us means you have the security and peace of mind your holiday package will be ATOL protected *MSC Cruises Price Match Guarantee - If you find this cruise cheaper on another UK ABTA/ATOL website, we'll match the price.

MSC Virtuosa

• MSC Cruises
• What's Included

Located on the south coast of England, Southampton served as the historic ocean liner gateway for the British Empire and the intense North Atlantic passenger trade to the U.S. and Canada. Today it is the U.K.'s - and indeed Europe's -- leading cruise port. Best known as the homeport of Cunard's Queen Mary 2, Southampton now hosts a wide variety of cruise ships in the booming European cruise market with the principal lines being Cunard, Fred. Olsen, Royal Caribbean, P&O Cruises and Saga Cruises. For most cruise passengers, it's the first and/or last port on a European cruise or Atlantic crossing. But New York it ain't, and the first thing you see as you approach is not the Statue of Liberty or the Empire State Building, but a giant IKEA. A pleasant, bustling city of around a quarter of a million inhabitants, Southampton has several areas of interest, though much of its historic medieval character was destroyed during World War II. In 1620, the Mayflower left from just outside the existing city walls, and the waterfront recalls this historic voyage. From Mayflower Park, you can enjoy watching the container ships pass en route to and from the freight terminal beyond the Western Docks, cruise ships departing from three separate locations, and excursion boats and cross-harbour ferries flitting around the port. Today, it is a modern shopping destination, business centre and university town (the University of Southampton is a major British research university; among its well-known alumni is QM2 designer Stephen Payne with a large commercial port in addition to its year-round cruise operations. It's not somewhere you want to hang around (unless you want to pick up some flat-pack furniture), and most visiting cruise passengers will use Southampton as a gateway to nearby London (an hour and 10 minutes away by train). It is also a good starting point for the Isle of Wight (reachable by ferry) and the surrounding county of Hampshire and Wiltshire, with their numerous attractions.

Cherbourg is a major cruise destination in Normandy and is well-equipped for visitors. The city's scenic landscape is composed of the shore as well as the nearby mountains, where tourist can engage in any number of activities. In its historic centre, there are a number of sights, attractions and landmarks including museums, churches and monuments. The local cuisine is also a highlight of any visit. --By Shayne Thompson, Cruise Critic contributor

Brugge (in Flemish -- it's Bruges in French) is one of the most visited cities in Europe and is the number one destination for passengers on cruise ships calling at Zeebrugge. Visitors flock here, not for a specific museum or historical location, but to wander amidst the city's stunning examples of Flemish and Renaissance architecture and immerse themselves in the vitality of the two main squares -- Markt and Berg. There is always so much going on in Brugges -- from flower and produce markets to rides for children, bustling cafes and restaurants and old-fashioned people watching. Never mind that Brugge's medieval appearance is largely a recent recreation. The city was rediscovered by 19th century tourists, mostly from England, heading to the site of the battle of Waterloo. Its growing popularity generated an interest to fix up the city following its downfall from one of the Hanseatic League's most important trading cities. Cloth had been the main commodity; the English wool came by ship directly to Brugge until the waterways silted up in the 15th century. The city fell into disrepair as much of the population drifted away, but in the 19th and early 20th century, Brugge was rebuilt in the traditional styles. From the two squares, lanes fan out to wonderful commercial and residential streetscapes, and many of the canals have fringing walkways. Perhaps one of the best views of the city is from a canal boat looking up at the historic buildings and stone bridges. The further you go from the center -- and you don't have to venture more than a few blocks -- the more serene the city becomes. All you need is a walking tour map and alert senses to come away enchanted with Brugge as millions have before you.

There is a fairytale quality to the tree-lined canal streets of Amsterdam. Boutiques, cafes, apartments and hotels may hide behind the facades of the gabled townhouses, but the look of this beautiful old city has not changed much since its 17th-century Golden Age. Some 7,000 historic buildings remain, many of them beautiful merchants' mansions, located along canals that are laid out in five concentric circles, connected by bridges and intriguing small streets. No matter how many times you walk along the canals, they are enchanting to see, even when traffic and whizzing bicycles dispel the Old-World illusion. On a silent Sunday morning or on a summer evening when the old facades are floodlit, the city is magical. Amsterdam is small enough that much of the city can be covered on foot, allowing visitors to savor sights such as the charming no-two-alike gables atop the houses, houseboats bedecked with potted greenery and masses of blooms in the colorful, floating flower market. Shops offering antiques and avant-garde art beckon everywhere. Outdoor markets, selling everything from postage stamps and parakeets to "junk-tiques," are another intriguing facet of the city. Considered one of Europe's major art capitals, Amsterdam boasts three great Dutch museums as well as a branch of the Hermitage, the famous trove of art treasures in St. Petersburg, Russia. The Anne Frank House and Rembrandt's home are also popular attractions. In the performing arts, the city has two international stars: the National Ballet and the Royal Concertgebouw Orchestra. (A 2008 poll from classical music magazine Gramophone called the latter the world's best.) The canal streets of the old city are protected by ordinance and will never change, but Amsterdam is expanding outward and architecture buffs will find both modern and historic neighborhoods to explore. Though quite close to the old city, Passenger Terminal Amsterdam (PTA), known as "the wave" for its free-form facade (shaped like a whale), is the part of the Eastern Docklands area where shipping docks have given way to neighborhoods of striking contemporary design that now house more than 20,000 people. Muziekgebouw aan het IJ, a concert hall for jazz and modern music, is adjacent to the terminal, and ongoing construction will bring many more amenities, including hotels. With so much to see and do, Amsterdam makes for a rewarding stay before or after cruising.

Relax and enjoy the facilities and entertainment onboard your ship. If the weather is good take some sun and sunbathe on the pool deck. Otherwise explore below deck the wide range of activities that will be available during the day. Perhaps you prefer to find a quiet spot and catch up on your reading.

MSC Virtuosa is the fourth in the line's popular Meraviglia Class of ships and the second Meraviglia-plus class ship (the first is MSC Grandiosa), which means it's bigger, has more features onboard and can carry a whopping 6,200 passengers at full occupancy. For cruisers who like a big ship experience with large production shows, multiple drinking and eating venues and always something going on, day and night, topped with a European flair, then this is the ship for you. And for cruisers who are perhaps put off by all that commotion and want more of a sophisticated experience at sea, then Virtuosa could also be the ship for you. How so? The MSC Yacht Club -- the keycard access-only, all-suite enclave across three decks at the front of the ship, complete with lounge, restaurant and sun deck -- which for our money, is one of the best splurges at sea.

The ship is vast, and when you are in the main promenade, the Galleria Virtuosa, it's quite possible to forget you are even on a ship. Galleria Virtuosa is lined with shops, bars and restaurants across two decks, and topped with an extraordinary 80-meter-long LED ceiling display, which changes throughout the day. At one end is the triple-deck atrium, where you'll find more bars, all connected by a criss-cross set of stairs studded with Swarovski crystal. It's a feast for the senses, and simultaneously stunning and overwhelming, especially for the first-timer.

Compared with American-based lines such as Royal Caribbean and Norwegian, there are not the large number of speciality dining venues to choose from, just a handful of tried-and-tested ones including an American steakhouse, Butcher's Cut; a Mexico-themed restaurant, Hola! Tacos; and a Teppanyaki/sushi bar, Kaito Teppanyaki. You also won't find quite as many high-adrenaline activities as you would on those lines, such as go-karting, simulated surfing or bumper cars, but the ship does have a waterpark and a ropes course, as well as a fantastic games arcade. One area MSC in general leads the way, and Virtuosa is no exception, are the family facilities, from the LEGO-themed kids club, to the onboard activities, family cabins, mealtimes and sports court, this ship is like a giant playground for kids of all ages.

Tech plays a big part in the MSC Virtuosa experience, and you are encouraged to download the MSC for Me app, which allows you to make bookings in restaurants, shows and the spa, keep track of your booked activities and your onboard spending, as well as keep track of your kids. You'll also be presented with a wristband that acts as your cruise card, so it opens your door and pays for drinks and onboard purchases, like a SmartWatch. Virtuosa delivers across the board, whether that's for kids or adults, families or couples: it's fun, frenetic and fabulous. 

Daytime Fun

Though you won't find the headline-grabbing attractions you find on the American big ships, MSC Virtuosa has plenty to keep you occupied during the day including two large pools, an indoor Solarium with hot tubs, top-deck waterslides, a ropes course, basketball and football tournaments in the Sports Complex and all manner of fun in the Games Arcade, including a 4D cinema where you don 3D glasses and shoot zombies, a VR maze, two F1 simulators and two bowling lanes.  *Tip: Note all the activities in the Games Arcade carry a charge and rather than pay-as-you-go, we recommend getting a Fun Pass card.*

Le Grande Theater

The 975-person, Broadway-style theatre at the front of the ship hosts several different shows a week, twice a night. Most of these are revue-style performances with lots of energetic dancing and music through the ages or themes, such as a Moulin Rouge-style Paris-themed show, or one set in New York. As MSC caters for multiple nationalities most of these shows don't have much dialogue but rely on great singing, dancing and often acrobatics. The show runs twice a night, timed to fit in with meal times and guests are encouraged to book (it's free, it's just for capacity restrictions).

Carousel Lounge

MSC has created two outstanding new shows to fill this space after a tie-up with Cirque du Soleil ended during the pandemic. Drawing heavily on Cirque-style and aesthetic, both productions showcase dancing, acrobatics, juggling and astonishing moves such as "walking" perpendicular to the walls (on ropes). There is no real plot or dialogue, it's more about loosely knit set pieces showing off the extraordinary skills of the artists. Arkymea is themed around a nutty professor and his various experiments, which manage to combine some quite astonishing gravity-defying body-popping as well as some extraordinary steel cube spinning; Ajedrez has a chess theme, combined with rock music. Two opposing queens challenge each other to win the king's heart. Throughout the story, you meet the various characters of the chess board, from bishops to knights, characterized by life-size statues, as the teams battle it out to the sound of a ticking chess clock. At 45-minutes long, these are also ideal for kids of any age. There is also a small fee, which includes a drink. *Tip: Limited seats means this is worth booking ahead.*

Red Gem Casino is toward the back of the ship on Deck 7, split in two by a walkway that leads to the Carousel Lounge. There is a circular bar in the centre and gaming tables and slots on both sides. *Tip: Promotions take place every day; check your Daily Program for details.*

Galleria Virtuosa

This is the heart and soul of the ship, where there is always something going on night or day. Split across two decks, here you will find the majority of shops, bars and restaurants. MSC Virtuosa has the largest retail space at sea with a variety of shops including a logo shop, an essentials shop, duty-free and a number of high-end watch, jewellery and handbag stores. Listen out for the "events" often announced over the PA or in your Daily Planner for BOGO offers and deep discounts, usually toward the end of the cruise. But look up for the real standout -- a truly stunning 80m, ever-changing LED ceiling where different scenes are projected throughout the day and where there is a Dome Show at set times in the evening. It's breathtaking. The Galleria is also where the ship's biggest theme parties take place such as Flower Power or Space-themed nights in which the animation team stand on podiums dressed up encouraging passengers to get up and dance as a DJ spins tunes from one of the walkways across the promenade (note this is currently quite a muted affair due to COVID restrictions). You'll also find master chocolatier Jean Philippe Maury's chocolate shop and café, where you can pick up a chocolate ship if you wish; and opposite an ice-cream stand selling gelato and crepes.

Bars & Nightlife

MSC Virtuosa is no slouch when it comes to nightlife -- there are at least 10 places to drink till late spread across the ship. The majority are along or just off the main promenade and Atrium, which is where almost all the night-time action takes place. 

Heart of the Action: Virtuosa Bar. This is a prime spot just outside the Theater, where you'll find a dance floor and constant crowds of people. It also gives you a great spot for the events that take place most nights in the Galleria Virtuosa.

For a Sing-Song: TV Studio and Bar. You'll find a stage and karaoke most nights.

For Something Different: MSC Starship Club Bar, in which Rob the Robotic Bartender will serve you up a cocktail of your choice -- plus you get a free plastic glass. It's gimmicky and over-priced, but fun.

For Something Elegant: The Champagne Bar. Wrapped around the Atrium, with its Swarovski crystal staircases, this is the place to dress up, come for a pre- or post-dinner Champagne and do some people-watching or have your picture taken. It's very blingy.

For a Pint n' Fish n' Chips: Masters of the Sea Pub is an English-style pub which will serve you up a wide range of pints, drafts and bottled beers with a side of fish n' chips. Trivia takes place here most evenings. In a great spot with outside tables overlooking the main promenade.

For a Quiet Drink: The Sky Lounge. This is the one bar that is not on or just off the main promenade, but high up on Deck 17 overlooking the pool deck. There is often a piano and a singer and it's one of the few quiet-ish places onboard. You'll find the cigar room adjacent.

The Aurea Spa at the front of the ship on Deck 7 has 20 treatment rooms and a wonderful Thermal Suite. It's a Balinese spa, with Balinese therapists, so the emphasis is on those treatments, but you'll also find Swedish and Thai, as well as the signature Aure del Mare treatment with shells. Treatments are not cheap -- way more than you'd pay on land, plus there's usually an upsell at the end and also a 15 percent service charge added. You have been warned. Other treatments include anti-cellulite and water treatments in a futuristic-looking pod. Top tip: there are lots of offers, especially on port days, so look out for those in your Daily Program. The Thermal Suite is in our opinion one of the best at sea, with 10 rooms to experience -- two steam rooms (one dark, one light), two saunas (one Finnish, one Mediterranean), a salt room, two relaxation rooms, two aromatherapy rooms, a snow grotto, as well as a walk-through shower and two thalassotherapy pools. You get use of the Thermal Suite if you book a massage, or you can get a daily or weekly pass. The Jean Louis David Salon is at the spa entrance offering haircuts and treatments as well as a wide range of beauty therapies, including manis, pedis, waxing and men's grooming.

In a great spot on Deck 16 overlooking the main pool deck, with brand new equipment and separate rooms for Pilates and yoga. It's well equipped with 14 treadmills, six bikes (three pro and three reclining), cardio equipment, Kinesis and a weights training area. Use of the gym is free, the classes are for a fee. If you plan on taking regular classes, you might want to consider one of the packages on offer. There is a jogging track which encircles the back of the ship on Deck 16, with clearly delineated tracks for walkers and joggers (we also liked that there are no loungers in this area). One lap equals 200 yards (0.33 kilometres).

Included Dining

The quality of the food onboard MSC Virtuosa, both free and for fee, is of a high standard and a lot of it (mozzarella, bread, pasta) is made fresh daily. All meals are included in your fare and if you're on a seven-day cruise you will not be bored if you eat in the main dining room every evening (note, depending on which "Experience" you opt for, you will be assigned a specific dining room), and the buffet during the day, so varied are the food options. However, just for a change, you might wish to try out one of the speciality restaurants, which are not included in your cruise fare, one evening. In all four main dining rooms, dinner is a three- or four-course affair, with a different menu every night, which will always include a freshly made pasta dish and a fish dish. There are also always-available dishes including steamed fish fillet and grilled chicken breast. There is also a suggested Healthy Option menu, complete with calories, fat, carbs and protein. Twice a cruise there is a gala dinner, which ups the ante even higher. The Executive Chef will prepare a five-course menu which might include cream of asparagus and beef consomme to start and herb-crusted tenderloin or pan-seared salmon as entrees.

Marketplace Buffet

If you're after a quick casual bite, then the buffet is open for breakfast, lunch, dinner and snacks throughout the day and into the early hours. Pasta, bread and mozzarella (made in a machine at the entrance) are made fresh daily. There will always be some sort of regional cuisine on offer as well as salads, pizza, a daily roast, burgers, soups and grilled fish and chicken. For dessert, you'll find sweets and cheeses on offer. Note that the buffet is not self-serve, you simply point to the dish you want and are served. Same with drinks.

Speciality Restaurants

Unlike the big U.S. cruise ships, there are relatively few fee dining options, but what the ship lacks in quantity it makes up for in quality. There's no need to eat in these, but if you wanted a change and you craved a specific cuisine or you have an occasion to celebrate, it might be fun to try one. The line also offers a Dining Package, which includes three restaurants at a set price which you can buy onboard or before you set sail. *Tip: Check your MSC for Me app to see what special offers these restaurants might have on. Sometimes they will throw in a free bottle of wine, especially on the first night or on a port day.*

Indochine ($$$$)

A new-to-the-line venue which is a Vietnamese-French fusion concept, in a beautiful setting nestled at the back of the Bistrot. It's not cheap, but it is definitely the most refined of the five for-fee options, with exceptional service, décor and cuisine. Also note, although it's billed French-Vietnamese fusion, the emphasis is much more on the Asian flavours so expect spring rolls, tom yam soup and pork belly.

Butcher's Cut ($$$$)

This American-style steakhouse gets our vote for one of the best at sea, with a wide range of excellent cuts of meat (Really hungry? Go for the Tomahawk cut), great sides including mac n' cheese and outstanding desserts including lava cake and New York Cheesecake. The red booths and black and white prints on the walls add to the authenticity. There's a great wine list, with some full-bodied reds as a perfect accompaniment. Tip: Opt for the set dining package rather than a la carte which is a lot more expensive.

L'Atelier Bistrot ($$$)

A French-themed bistro off the main promenade serving with French classics, such as pate, vichyssoise and, of course, escargots to start; and moules mariniere, boeuf bourguignon and steak frites for mains. There's a small stage and live music most evenings.

Kaito Teppanyaki ($$$)

If you are after a show as well as a meal, then this is for you. Anyone familiar with the Teppanyaki concept -- sitting around a hot plate as your chef creates your meal for you -- will feel right at home. There's egg-throwing, food flipping, utensil juggling and a constant stream of cheesy gags and songs to keep you permanently smiling. Choose from three different set menus, including a veggie-only. The food is great too!

Kaito Sushi ($$)

This is in contrast to the craziness of the teppanyaki, a quiet, authentic sushi bar situated just outside the restaurant, this serves fresh-made sushi at very reasonable prices. Excellent for a light lunchtime option.

HOLA! Tacos ($$)

Another new-to-the-line venue, this Mexican-themed restaurant is fun and reasonably priced and great for a quick bite. It also does mezcal tasting. Not ideal for a romantic night out, but fun if you are in a group.

Our Pick: If you're going to splurge we're torn between Butcher's Cut and Kaito Teppanyaki. Butcher's Cut gets our vote for truly top-notch steak in a refined setting and would be ideal for a couple. Kaito Teppanyaki has great Asian cuisine and is so much fun for families with young kids.

There are numerous different room types onboard Virtuosa, as well as different "experiences" (see below) unique to MSC, so how do you choose the right one? There are three basic cabin types (this is applicable to all cruise ships): Inside, Outside, Balcony. Everything else is a variation on this, including the suites, of which there is a wide range. Note also, MSC Virtuosa has the MSC Yacht Club, an exclusive area, similar in many ways to an Executive Lounge in a top hotel, but even fancier -- think all-suite, private dining, private lounge and a top-deck sun deck, only for Yacht Club guests (see below). Expect everything you would expect in a hotel room, just in a smaller space. (A standard cabin on Virtuosa is 204 square feet. By contrast, a typical hotel room in the U.S. is around 330 square feet.)

All cabins have a double bed that can be divided into two (except the 12 solo cabins which have a single bed), interactive TV, wardrobe, fridge, sofa, fixed desk and stool and numerous charging and USB points (including two hidden below the light fixture by the side of your bed). Virtuosa also boasts a desktop AI assistant called Zoe, which doubles as a Bluetooth speaker.

All standard cabins have a shower room with a shower stand with glass doors, a footrest for leg shaving and a clothesline for drying. You'll find generic shampoo and gel in fixed dispensers in the shower. There is a single basin with a fixed soap dispenser and a small cupboard with shelves.  There are also 55 accessible cabins.

Solos: If you're travelling solo, opt for one of 12 Interior Studios, which are 129 square feet.

On a budget: Interior. These are 172 square feet and there are 650. Bookable with Bella and Fantastica experiences only.

Splash: If your budget stretches to it, we would recommend a balcony cabin on Deck 8, which are 5 sq feet bigger than those on Decks 9-13.

Splurge: Opt for a Yacht Club cabin (*Tip: all cabins are all billed as suites but there are a number of interiors that come in at considerably less cost than the balcony cabins, but you still get all the YC perks*).

Family: There are 175 interconnected cabins and three cabin types designated as family. We recommend the aft-facing family suites, which come with bunk beds, bath and a balcony.

Special: The Duplex Suite. There are just eight of these, all located at the front of decks 9 and 10, and 12 and 13, and come in at 559 square feet. And would suit a family or two couples sharing.

Experiences

MSC differs from all other cruise lines in the way it sells its cabins, preferring to offer "Experience" types rather than sell by cabin size or type, and it's worth noting that some cabins are only available with specific experiences. Each one of these experiences comes with a different range of perks and benefits. *

Bella: Represents a value-for-money cruise that includes all meals, entertainment, activities and your preferred choice of dinner seating (subject to availability). *

Fantastica: Layers on extra perks, such as 24-hour room service, priority choice of dinner seating and cabins on the upper decks. *

Aurea: Includes even more extras, including an all-inclusive beverage package, a spa package that includes a welcome cocktail, one massage of your choice, wellness consultation and free access to the Thermal Suite and the flexible My Choice dining priority boarding and cabins on the upper decks.

MSC Yacht Club

Special mention must be made to the MSC Yacht Club, which on Virtuosa (and sister ships), the line has taken it to a whole new level, dedicating three decks at the top and front of the ship to this exclusive enclave. The space includes a large lounge area with a bar and food and drinks served all day; a dining room for YC guests only and a top-deck sun deck with a small pool and a hot tub, plenty of loungers and a bar serving food and drink throughout the day. Fares can vary, but in general, cabins in the Yacht Club cost double what you'd spend on a regular cabin. So why should you upgrade? The list is long, and includes: all drinks included, all meals in the private dining room, butler service, priority boarding and private island extras. And also that intangible feeling of being very well looked after and away from the crowds on what can be a very busy ship.

Travellers looking for an action-packed, around-the-clock party, plus families with kids on a budget

Recluses looking for a small ship feel with plenty of quiet spaces, penny pinchers looking to avoid extra expenses

Who goes on MSC Cruises cruise ships?

MSC Cruises is one of the most diverse cruise lines you can sail on with a multicultural mix of Italians, Brits, Spanish, Germans and French in the Mediterranean, with more North Americans in the Caribbean (but still lots of Italians and Spanish-speaking passengers), and a big local market in South Africa and South America. You'll also come across all ages. The lively night scene means these ships work well for teens and younger cruisers, while the decent kids' clubs (particularly on the newer ships) and the clever arrangements of clustered family cabins mean a lot of families travel during school holidays.

Do I have to dress up on a MSC Cruises cruise?

Yes, a little. The usual dress code is informal during the day and smart-casual at night -- think nice trousers and shirt for men and nice pants/skirts with blouse or cocktail dress for women. There's usually one gala night per cruise, when black tie or dark suit and tie are encouraged for men, as is a formal dress for women. This is not enforced, but people do make an effort.

Is everything free on MSC Cruises cruises?

No, unless you're in one of the Yacht Club suites, and even then, not everything is included. MSC sells its cruises through a somewhat bewildering array of packages: Bella, Fantastica, Aurea and Yacht Club. All include your accommodation, meals in specified restaurants and big-stage entertainment, along with basic coffee and tea, and select juices at breakfast and lunch. Beyond that, perks and inclusions vary by which package you've purchased, with Bella having no additional inclusions and Aurea featuring unlimited beverages. The Yacht Club has the most inclusions, with extra dining venues for eating, spa thermal suite passes and most beverages (plus access to a personal butler and a dedicated Yacht Club lounge and pool).

What are MSC Cruises's most popular activities?

The action onboard an MSC ship is nonstop, with cruisers flocking to participate in pool games, sports contests, shopping promotions, trivia, karaoke and filling the nightclubs until late. On newer ships, high-tech arcade games are all the rage, including a 4D cinema, laser maze, F1 simulator and bowling. Many MSC cruisers are also just as happy to park themselves by a pool and stay there all day, and when the ship is in port, you'll find the vast majority of cruisers off the ship on ship-sponsored or independent tours.

Included for all

• Comfortable, well-appointed accommodation
• Restaurant-style dining and extensive buffet
• Excellent service
• World-class entertainment
• Cutting-edge fitness facilities
• Nightclub and casino entry
• Kids clubs and activities for families
• Tips and service charges for all included

Bella Experience

Available with Interior, Ocean View & Balcony accommodation types

• Lowest price
• Dining time preference taken at the time of booking & confirmed onboard. On selected ships, you can change this daily before 4pm
• Cabin location will be advised by MSC at any time up to boarding
• Access to all restaurants, facilities, kids clubs, gym & sports facilities and more.

Fantastica Experience

Available with Interior, Ocean View, Balcony, SuperFamily & Suite accommodation types

All benefits of Bella Experience  plus

• Accommodation located on the upper decks in the most desirable areas of the ship.
• On Meraviglia/Bellissima/Seaside/World Europa class, choose Classic first/second sitting or Flexi Dining. 
• On other ships, Classic dining with first/second sitting priority choice
• Complimentary room service breakfast
• 20% discount on prepaid speciality restaurants packages

Aurea Experience

Designed to offer reinvigorating comfort. Available with balcony and suites only

All benefits of Bella Experience plus

• Superior sea views from the upper decks
• Welcome package of prosecco & chocolate, plus free room service delivery 24-hrs a day
• Free access to Top Exclusive Solarium and thermal area (thermal area for adults only)
• 40% discount on Spa prepaid packages / 10% discount if purchased onboard
• Relaxation amenities in each cabin/suite and pillow menu
• On Meraviglia/Bellissima/Seaside class, enjoy My Choice dining arriving at any time during dinner with priority lane access to complimentary restaurants
• Other ships: Exclusive reserved area in the main restaurant with anytime My Choice dining
• Priority embarkation and disembarkation

2024 Summer No-fly Cruises from Southampton

From £209pp -- cruise from southampton on msc virtuosa.

MSC Cruises has confirmed that MSC Virtuosa will return to Southampton in 2024 for another season of sailings from the port. The ship will perform 29 cruises departing from Southampton on a variety of itineraries.

MSC Virtuosa is one of the largest and most technologically advanced ships in the fleet, boasting everything from a 1000-seat west-end style theatre to ten different dining venues serving a variety of amazing cuisines from steak to sushi. Chase the spring sunshine with a Canary Islands sailing, explore Norway your way or discover the best of Northern Europe with a 14-night cruise to the Canaries. Say Bonjour and Hola to the French and Spanish coast or plan some fun for all the family in the Med.

Choose your MSC Cruise experience

MSC Cruises is the first company to offer truly customised experiences, designed to accommodate your every need.

Don't forget the "Aurea" Experience for upgraded amenities and service or the MSC Yacht Club, the ultimate in luxury and exclusivity. With an MSC cruise, there’s something for everyone.

• On Meraviglia/Bellissima/Seaside/World Europa class, choose Classic first/second sitting or Flexi Dining.

Designed to offer reinvigorating, all-inclusive comfort. Available with balcony and suites only

MSC Cruises Status Match

Discover the best of msc cruises with all the benefits you're used to.

How does it work?

All new clients in possession of a loyalty card from other leading travel reward programmes* will be able to join the MSC Voyagers Club at a similar or higher level than their current status**. You will also a receive a 5% discount on any booking. If you are already in possession of a privilege card from a mainstream leisure travel programme, you will be able to join the MSC Voyagers Club, receiving a matching status card from either their Classic, Silver, Gold and Black tiers, guaranteeing you a 5% discount on any booking and a similar or higher benefit status*.

Call us on 0800 023 1273 to take advantage of this new programme and discover the world of MSC Cruises.

Terms & conditions

Terms: *MSC Cruises will only consider benefit cards from other Cruising companies, Hotels and/or Tour Operators. Airline Company benefit cards are excluded. ** Matching is carried out by comparing as much as reasonably possible the level of benefits guaranteed from the external travel programme benefit card with those offered by the MSC Voyagers Club cards. Customers will physically receive their membership card once on-board during their first cruise with MSC Cruises. It is not possible to combine MSC Voyagers Club points with points from the benefit card data of other cruise companies. If you have benefit cards with multiple companies, you will have to choose which card to use to take part in the promotion. The MSC Voyagers Club card and membership will be subject to the terms and conditions of the MSC Voyagers Club. MSC Cruises reserves the right to reject any Status Match Request without any legal ramifications for legitimate reasons and to stop this programme at any time

What's included in the MSC All-Inclusive drinks package?

Great savings on premium extra drinks packages.

There's never been a better time to plan your next holiday with MSC Cruises. Book now and, in addition to all of the great value that's always available as well as tips included as standard (saving around £80pppw), you could also secure a discounted Premium Extra drinks package ! The regular onboard price is up to £67pppn, so with average savings of over £300pp per week, you can relax knowing you're saving money and can enjoy that extra tipple or two onboard.

• Prices vary by season and duration
• Gratuities included for all

Guide to MSC Cruises' drinks packages

Refresh yourself with great savings. MSC has created an array of great-value drinks packages to offer you the choice of refreshment that most appeal to you, from soft drinks to fine wines and premium beers. MSC's unlimited cruise options and numerous drinks packages give you carte blanche to quench your thirst whenever you like and can be combined with a huge selection of cruise holidays. So go on, give yourself the gift of total relaxation! Prices vary by destination - our team will be happy to provide the appropriate price for your chosen cruise.

'Easy' package:

• All destinations: Includes a selection of pre-mixed drinks
• Cruises of 6 nights and less: £37pppn | Cruises of 7 nights and more: £34pppn

Enjoy a selection of classic cocktails, house spirits and mixed drinks, non-alcoholic cocktails, a dedicated selection of house wines by the glass, beer, sodas, fruit juices, bottled mineral water and classic hot drinks (espresso, cappuccino, caffe latte, hot tea). The Easy package covers all of the above served in their bars, buffet and main restaurant plus private islands. Not available in speciality restaurants or signature venues such as Venichi 1878 establishments or MSC Virtuosa Starship Club.

'Easy Plus' package:

• Caribbean & North America, South America & Far East & Japan: All beverages priced up to $10
• All other destinations: All beverages priced up to €9 (£9 onboard MSC Virtuosa in Summer)
• Cruises of 6 nights and less: £50pppn | Cruises of 7 nights and more: £47pppn

Includes all of the beverages from the 'Easy' package plus a selection of frozen and classic cocktails, a variety of spirit brands, liqueurs and cordials. In addition, there's a selection of wine by the glass, a 10% discount on bottled wines purchased onboard and a wide variety of draft & bottled beers, non-alcoholic cockatiels, soft drinks, mineral water, coffee drinks, hot chocolate and hot teas. The Easy Plus package covers all of the above served in their bars, buffet, main and speciality restaurants plus private islands. Not available in signature venues such as Venichi 1878 establishments or MSC Virtuosa Starship Club.

'Premium Extra' package:

• Caribbean & North America, South America & Far East & Japan: All beverages priced up to $16
• All other destinations: All beverages priced up to €14 (£14 onboard MSC Virtuosa in Summer)
• Cruises of 6 nights and less: £67pppn | Cruises of 7 nights and more: £64pppn

The premium choice to quench your thirst. The Premium Extra package includes an extensive variety of frozen & classic cocktails, premium brand spirits, liquors and cordials. Then there's a varied selection of wines and champagnes by the glass, a 25% discount on bottles of wine and champagne purchased onboard and the entire selection of draft, craft and bottled beers, sodas, fruit juices, mineral water, energy drinks, coffee drinks, hot chocolate and teas. The Premium Extra package covers all of the above served in their bars, buffet, main and speciality restaurants plus private islands. Not available in signature venues such as Venichi 1878 establishments or MSC Virtuosa Starship Club.

Alcohol-Free package:

• South America / Caribbean & North America & Far East/Japan Cruises - available for guests aged 21 and over
• All other destinations - available for guests aged 18 & over
• Cruises of 6 nights and less: £23pppn | Cruises of 7 nights and more: £21pppn

Give your thirst a treat as and when you like with a wide choice of alcohol-free cocktails, sodas, energy drinks, mineral water, flavoured water, fruit juices, classic coffee drinks and coffee specialities, hot chocolate, hot teas and soft-serve ice cream. You can use this package in the bars, self-service buffet, main restaurants and on private islands, but not in the speciality restaurants and signature venues (Venchi 1878 establishments or Jean-Philippe Maury venues, MSC Virtuosa Starship Club).

Minors Package:

• South America / Caribbean & North America & Far East/Japan Cruises - available for guests aged 4-20 yrs.
• All other destinations - available for guests aged 4-17 yrs.
• Cruises of 6 nights and less: £16pppn | Cruises of 7 nights and more: £15pppn

Give your kids the freedom to enjoy their choice of alcohol-free cocktails, sodas, energy drinks, mineral water, flavoured water, fruit juices, a selection of coffee drinks, hot chocolate, hot tea and soft-serve ice cream. Available at selected bars, the self-service buffet and main restaurants. What’s more, the Minors Package also includes the private islands but does not cover the speciality restaurants and signature venues(Venchi 1878 establishments or Jean-Philippe Maury venues, MSC Virtuosa Starship Club), regardless of beverage price. Applicable for minors (age respective of the country/operation area) who are part of a group/family purchasing Adult Package

Discounted drinks packages may not be available on every sailing. Further conditions apply. Please ask for full details.

Please be advised that in respect to Saudi law, during the calls in Saudi Arabian ports, alcoholic drinks will not be served until the ship will be in international waters.  Beverage packages are not transferrable and may not be shared with other guests, being valid for one beverage only per each order. Violation of these terms may result in the cancellation of a guest’s package without eligibility for a refund or credit of any kind. Packages are sold on a per cruise basis and not a per day or any other basis. Pricing applies to each day of the cruise, except for disembarkation day. Once activated on board, packages cannot be terminated or refunded. Packages must be booked by all guests occupying the same cabin, travelling together and wishing to dine at the same table. This includes minors, for who the Minors Package must be booked. Packages are not obligatory for infants under three years of age. The following exclusions apply: tobacco, souvenir glasses, ice cream menu, retail items, minibar, room service, promotions and signature venues (Venchi 1878 establishments or Jean-Philippe Maury venues, MSC Virtuosa Starship Club, MSC World Europa Coffee Emporium, MSC World Europa Raj Polo Tea Room), regardless of beverage price. Must be of legal age to consume alcohol - see our terms of our guest alcohol policy. Other conditions & terms may apply. Beverages and liquors may be substituted based on availability and itinerary.

All-Inclusive Cruising

All-inclusive cruising with msc cruises  - upgrade from just £33 per day.

When MSC Cruises say all-inclusive they mean it. Sail with unlimited premium extra drinks , gratuities and port taxes included when you upgrade from just £33 per day.

Onboard MSC Virtuosa , sail to the Canary Islands, Norwegian Fjords and more. Onboard MSC Preziosa , sail to iconic Northern European treasures including Hamburg, Bruges and more. Both sailing from Southampton! In the summer months, fly from airports around the UK with direct flights that include hold luggage and return transfers to the East or West Mediterranean or feel the warmth of the Caribbean with plenty of embarkation ports from Miami, Port Canaveral or New York. For some winter sunshine, fly to Dubai for the dazzling Arabian Gulf onboard MSC Euribia or fly from London to Barbados for 14-nights of adventure onboard MSC Virtuosa , taking in the best of the Southern Caribbean. Go truly all-inclusive from £33 per day and book your next holiday with MSC Cruises.

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29th Jun 2024

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Queen Mary 2

launched 2004

tonnage 148,528

length 345 m

capacity 2,691

Queen Mary 2 is a remarkable flagship, her style and elegance are legendary. Above all, it‘s the space she offers and the luxury for you to do as little or as much as you wish which sets her apart.

The ship’s fantastic Illuminations movie theatre also converts into the only planetarium at sea. Seating 150 guests, shows run approximately four times per sea day. Passengers can enjoy high-tech programmes, including astronomy shows and virtual reality movies underneath the impressive planetarium dome.

Designed in a classic opera house style, The Royal Theatre features 20 private Royal Boxes which are available for passengers to reserve. These glamorous private boxes, provide passengers with an intimate environment to spend an unforgettable night at the theatre.

Cunard is also famous for it’s signature White Star Service, and the Queen Elizabeth is no exception, white gloved officers and crew on hand to provide the highest standards of service.

The wonderful Cunard Insights programme provides a wide range of speakers, from explorers, academics and historians to scientists, novelists and biographers. Former ambassadors and politicians, award winning actors and film makers have also given talks on historical and contemporary issues.

• accommodation
• entertainment
• health & fitness

Princess Grill Suite

Unwind in a lavish suite while enjoying access to the Grills Lounge and Grills Terrace.

Each Princess Grill Suite includes:

• A king-sized bed, lounge area and desk with personalised stationery.
• Satellite TV, illy coffee machine, atlas and a mini-bar.
• Bathroom with bath and shower.
• Complimentary Penhaligon’s toiletries.
• Velour robe and slippers for everyone in your party.
• Nightly turndown service, including a chocolate on your pillow.
• A selection of fresh fruit, delivered daily.
• Sparkling wine and chocolates to welcome you on board.
• Your own Grills Concierge for the duration of your stay.
• A spacious private balcony with table and chairs to relax in.
• A seven-pillow concierge menu.
• Freedom dining in the Princess Grill restaurant.
• Optional in-room dining from the Princess Grill menu.
• Exclusive access to the Grills Lounge and Grills Terrace.
• 24 hour room service.
• Hairdryer & safe.

Queens Grill Grand Duplex Suite

Savour every moment in Queen Mary 2’s most lavish suite, with room for up to 8 guests to dine in.

The Queens Grill Grand Duplex Suite includes:

• Over 2000 square foot of private living space, spread over two floors.
• King-sized bed with sumptuous linens and seven-pillow concierge menu.
• Twin marble bathrooms and two dressing areas.
• Complimentary Penhaligon’s toiletries, velour robes and slippers.
• A lounge area with interactive TV, a selection of books and iPad on request.
• Fresh fruit, delivered to your suite daily.
• An office with a set of personalised stationery.
• Dedicated dining area with room to host up to 8 guests.
• Complimentary stocked bar and illy coffee machine.
• Fitness equipment within your suite.
• An expansive private deck, adjoined to the living area.
• Champagne and chocolates in your suite on arrival.
• Pre-dinner canapés and freedom dining in the Queens Grill restaurant.
• The option to dine in-suite from the Queens Grill menu.
• A personal butler and concierge for the duration of your stay.
• Priority embarkation, disembarkation and tender services.

Queens Grill Duplex Suite

Indulge in twin marble bathrooms, two dressing areas and an expansive private deck.

Each Queens Grill Duplex includes:

• Champagne and chocolates in your suite, on arrival.

Queens Grill Royal Suite

Enjoy an elevated position on Queen Mary 2 and a champagne welcome on board.

Each Queens Grill Royal Suite includes:

• Bathroom with bath and shower and separate dressing area.
• A lounge area with satellite TV and a selection of books.
• A writing desk with a set of personalised stationery.

Please note, Queens Grill Royal Suites are not equipped with balconies. 

Queens Grill Penthouse Suites

Enhance your voyage with priority tender, personal butler and private balcony.

Each Queens Grill Penthouse Suite includes:

• A spacious private balcony in an enviable Midships position.

Queens Grill Queen Suite

Savour priority disembarkation, pre-dinner canapés and your own private butler.

Each Queens Grill Suite includes:

• Priority embarkation and disembarkation.

Britannia Balcony

Enjoy unobstructed ocean views from the privacy and comfort of your own stateroom balcony.

Each Britannia Balcony stateroom includes:

• A king-sized bed, lounge area and desk with stationery.
• Satellite TV, tea & coffee making facilities and a mini-bar.
• An invigorating shower and complimentary Penhaligon’s toiletries.
• Complimentary robe and slippers for everyone in your party.
• Sparkling wine to welcome you on board.
• Your own stateroom steward for the duration of your stay.
• A stateroom balcony overlooking the ocean with table and chairs to relax in.

Britannia Club

Indulge in a spacious balcony stateroom with the freedom to dine whenever you wish.

Each Britannia Club Balcony stateroom includes:

• A spacious balcony overlooking the ocean with table and chairs to relax in.
• Freedom dining in the Britannia Club restaurant.

Britannia Oceanview

Draw back the curtains to a burst of natural daylight each morning of your voyage.

Each Britannia Oceanview stateroom includes:

• A window offering an ocean view.

Britannia Balcony (obstructed view)

With your own balcony these larger staterooms offer you private outside space on board.

Each Britannia Balcony (obstructed view) stateroom includes:

• A private stateroom balcony with table and chairs to relax in (obstructed view).

Britannia Balcony (sheltered)

Enjoy ocean views from the privacy and comfort of your sheltered stateroom balcony.

Each Britannia Balcony (sheltered) stateroom includes:

• A sheltered stateroom balcony with table and chairs to relax in.

Britannia Standard Inside

Delight in the space to spread out and a wealth of thoughtful touches to enhance your stay.

Each Britannia Standard Inside stateroom includes:

Britannia Atrium View

Savour privacy and comfort, combined with views of your ship’s magnificent atrium.

Each Britannia Standard Atrium View stateroom includes:

• A window overlooking Queen Mary 2’s atrium.

Britannia Single Oceanview

Savour natural daylight and room to relax, with a sumptuous single bed to sleep in.

Each Britannia Oceanview Single stateroom includes:

• A single bed, lounge area and desk with stationery.
• Complimentary robe and slippers.

Deck 3 & 3L

Deck 2 & 3l.

Queen’s Grill

A dining option exclusive to guests in our Queens Grill suites, the Queens Grill is one of the most prestigious of Queen Mary 2’s dining rooms. Menus reflect seasonal produce and contemporary gastronomic trends, while dishes are executed with the utmost skill and precision. Floor to ceiling windows add to the ambience, allowing diners to savour natural light and expansive ocean views.

Princess Grill

If you’re a guest in our Princess Grill suites you’ll be invited to dine within the Princess Grill Restaurant. Open for breakfast, lunch and dinner, this intimate dining space affords you the freedom to eat whenever you wish within opening hours while enjoying an elevated menu of savoury and sweet dishes. You’ll have your very own allocated table and serving staff who will accommodate your every need. Ingredients are selected for their provenance and reflect the locality of the ports Queen Mary 2 visits.

Britannia & Britannia Club Restaurant

The largest of Queen Mary 2’s restaurants, with capacity for over 1,000 guests, the Britannia Restaurant is the main dining room for Britannia Balcony, Oceanview and Inside staterooms. It’s a grand and elegant dining space, elevated all the more by formal attire on our famed Gala evenings. Menus combine classic flavours with international influences, in dishes presented with flair and refinement.

Guests can now choose to reserve a table at any time of the evening alongside the more traditional early and late seating options.

Steakhouse at The Verandah

Open for lunch and dinner on sea days, Steakhouse at The Verandah is a celebration of the virtues of land and ocean, offering diners an exemplary gastronomic experience at sea. Showcasing the best of international produce, the menu offers USDA prime cuts alongside Black Angus and wagyu beef, as well as a Fruits de Mer platter featuring Alaskan crab and Maine lobster.

King’s Court

An informal dining option that’s open 24 hours a day, Kings Court offers a rich variety of international cuisines to savour around the clock. Enjoy continental, American and full English breakfasts, Italian stone baked pizza and handmade sushi in a buffet-style setting. A relaxed dress code is observed day and night, providing an alternative to smart attire for guests who prefer casual dress.

The Royal Court Theatre

Experience the thrill of a vibrant music and dance extravaganza in our full sized theatres.

You’ll find our elegant Royal Court Theatres as impressive as any in the West End or Broadway and they’re the perfect setting for you to enjoy invigorating, high-tech dance productions. We’re constantly introducing new shows performed by our highly talented Royal Cunard Singers and Dancers. Popular recent productions including the cutting-edge dance shows ‘La Danza’ and ‘Rhythm of the Night,’ which takes audiences on a magical journey through the sights and sounds of Latin America.

Empire Casino

Join us in our Monte-Carlo inspired Casino where you’ll find a winning combination of elegance and excitement.

During the day meet our expert croupiers and take the chance to learn the rules and sharpen your game.

As night falls the casino comes alive. From first flutters to high-rollers, there’s something for everyone. Unleash your daring side with our wide selection of slots and tables or simply soak in the atmosphere whilst sipping on a Cunard Martini – the choice is yours.

Film Screenings

Enjoy a blockbuster movie or some of the latest cinema releases during your voyage.

There are just so many ways you can relax whilst on holiday with us, including blockbuster movies and some of the latest releases. Take in an afternoon or early evening screening in the spectacular setting of the Royal Court Theatre, or Illuminations on board Queen Mary 2. Alternatively you may choose to simply chill out with a good movie in the privacy of your own room as there’s a varied selection of films available throughout the day on your in-stateroom TV.

Queens Room

You’ll find dancing in our magnificent Queens Room ballrooms a truly magical experience.

Our Queens Room ballrooms are quite simply the largest at sea. You’ll find it’s the perfect place to dance the night away under beautiful crystal chandeliers and to the company of a live orchestra. There is no better place for you to revel in the joy of dance than under the dramatic high ceiling and our sparkling Royal Night Themed Balls are always spectacular. And remember, our complimentary dance lessons are the perfect way to hone your skills and build your confidence.

Visit G32 to enjoy your favourite drink and dance to the sounds of the live DJ and resident band.

If dancing the night away is your idea of fun then you’ll love Queen Mary 2’s spectacular night club, G32. Here you’ll find an impressive range of drinks to complement the vibrant party atmosphere. Try one of our unique cocktails or perhaps a glass of champagne as you enjoy the sounds of our resident party band and live DJ in this striking dual-level venue. You’re sure to have a night to remember as you party until the last person hangs up their dancing shoes.

Art connoisseurs can enjoy a choice of three galleries. Cladendon Fine Art features original artwork and lithographs by 20th and 21st century artists. Cunardia and Cunarder’s Gallery each focus on artefacts from past Cunard lines, black and white photography of famous faces and stories of those who have travelled with Cunard over the years.

The ship features a variety of shops for those who enjoy a spot of retail therapy. Passengers can find designer brands in the Royal Arcade boutiques, pick up souvenir photographs in the Image Photo Gallery, or check out the nautical literature and memorabilia in the bookshop.

Commodore Club

Succumb to the charms of this magical bar, which takes pride of place overlooking the bow of the ship.

Savour the view of the world as it unfurls across the bow from this stunning location and discover just why the Commodore Club is such a remarkable venue. Taking inspiration from our Cunard Commodores who have expertly steered the fleet, join us here to enjoy pre dinner cocktails. Admire the sun setting over the sparkling ocean as you relax to the soothing tones of the pianist. Enjoy a delicious signature martini or sample a cocktail inspired by one of our seven most decorated Commodores.

Champagne Bar

You’ll find our elegant Champagne Bar the perfect venue to enjoy delicious premium Champagne.

Cunard is proud to offer guests a comprehensive collection of Laurent-Perrier’s premium champagnes across the fleet.

Golden Lion Pub

Enjoy the unique atmosphere of a real pub with great beers, scrumptious lunches, live sport and pub games.

A popular venue on each member of the Cunard fleet, the Golden Lion is a warm, inviting space for a daytime brew, a hearty lunch, or an evening pub quiz.

Choose a pub classic from the food menu – included at no extra cost as one of your dining options – and wash it down with one of the Golden Lion’s thirst-quenching range of ales, lagers and ciders, including a range of drinks exclusive to Cunard.

Relax in our comfortable booths with your chosen beverage and watch the world sail by. Challenge yourself and your travelling companions with a game of darts, join one of our regular pub quizzes or visit for an after-dinner drink and karaoke.

Carinthia Lounge

A tranquil retreat by day, the serene Carinthia Lounge provides the perfect place to relax and catch up with friends, or a good book, as well as enjoy light breakfast and lunch dishes along with premium teas and coffee, handmade patisseries and a special Champagne Afternoon Tea experience. When the sun sets, the atmosphere evolves into an inviting evening spot where carefully selected wines are paired with tasting plates, and relaxed entertainment. Carinthia Lounge will be available from June 2016.

Sir Samuel’s

The perfect place to relax with a speciality coffee and cake or light lunch, Sir Samuel’s offers expansive views over the ocean from large windows with comfortable chairs to while away a few hours.

Indoor Games

Games enthusiasts will take pleasure in the compelling selection of games to enjoy.

Doing what you enjoy most really defines the Cunard experience and games enthusiasts will love every minute. Options range from popular board games to traditional favourites such as cards, Mahjong, backgammon and chess – or you may prefer a game of darts in the Golden Lion pub. On sea days join us for Bridge lessons with expert tuition for beginners and improvers. Alternatively, the many social games held on board such as pub quizzes are a great way to meet (and challenge!) new friends.

Guest Choir

Join our guest choir whilst on board.

Classical Concerts

Sit back and listen to some of your favourite music or discover new compositions at one of our classical concerts.

On every sea day you will find a classical recital to indulge in. With a wide variety of talented guest musicians, each voyage is sure to delight with new and varied programmes.

Discover a sanctuary of relaxation that takes inspiration from the oceans on which our ships sail.

Welcome to Mareel Wellness & Beauty, available on Queen Mary 2, Queen Elizabeth and Queen Victoria. A space far away from the stresses and strains of the everyday, with experiences that refresh and transform.

Mareel Wellness & Beauty takes inspiration from the oceans on which our ships sail to indulge your senses—mind, body and soul. We invite you to relax, enjoy renewed energy, improved health and appearance with comprehensive spa, beauty and fitness facilities on board.

The Mareel Spa is available on all our ships and offers a range of ocean-inspired massage, body, facial and alternative treatments that transform and heal. Our Aqua Therapy Centre provides a unique water environment for guests to explore including a Thermal Suite, Hydrotherapy Pool and Relaxation Area. Access to the Aqua Therapy Centre is available with a single or multiday pass.

Fitness Centre

Your fitness routine will benefit from our fully equipped gyms, sociable classes and expert staff.

Whilst on holiday make the most of our fully equipped gyms where you’ll find the latest equipment, a diverse range of fitness classes and expert personal trainers to tailor you a bespoke programme. Join one of our relaxing yoga or pilates classes or burn some calories at an exhilarating spinning class or boot camp. Perhaps start your day with an early morning run on the treadmill, or take to the bikes or step machines before a well-earned breakfast.

Please note that use of the equipment is included in your cruise fare, however personal training sessions and classes may be subject to additional charges.

Swimming Pools

Indulge in a refreshing dip in one of the several pools and whirlpools on offer.

Whichever ship you decide on you can choose from a refreshing variety of pools and whirlpools – each heated to just the right temperature. Queen Mary 2 offers two outdoor pools and her Pavilion Pool has a retractable roof so you can enjoy a dip whatever the weather.

Sports enthusiasts will feel right at home on our ships, whether taking part or just watching.

There are many ways to keep yourself active on our ships. A few laps of the Promenade Deck and the games of shuffleboard and deck quoits have been pastimes for almost as long as we have been sailing. You’ll find pursuits like table tennis, paddle tennis, golf putting and swimming too. For armchair sports fans, Sport24 offers coverage of major events including the Premier League, Wimbledon, Formula 1, the Ryder Cup and more, shown in certain bars and lounges, and all staterooms and suites.

Insights & Enrichment

Discover new ways to learn and grow with the remarkable guest speakers and classes we host on board.

During your voyage, you may be joined by some famous faces with fascinating stories to share – perhaps a famous writer, actor or musician or possibly an eminent scientist, explorer or politician. Join one of our Cunard Insights talks to be entertained and informed by thought provoking stories, occasionally in intimate settings. You can even improve your iPad and computer skills with our i-Study Enrichment Programme.

Dance Classes

Our renowned dance classes will help you to hone your moves, whatever your standard.

Whether you’re an absolute beginner or simply keen to perfect your steps you’ll love the opportunity to join the variety of dance classes on offer. Available on voyages of 7 nights or more, classes are lead by coupled instructors and include ballroom as well as Latin and line dance. And when evening falls, what better way to showcase your new moves than in the chandeliered grandeur of the Queens Room?

Art Classes

Express yourself with our activities for art lovers or purchase a special piece to enjoy at home.

When you experience the freedom of being at sea you’ll soon realise it’s the perfect time to indulge in the joys of art. You can join a range of activities including watercolour classes, talks, seminars and discussions lead by well known artists and art historians. Take time to browse the eclectic portfolio on display in the Clarendon Fine Art Gallery and choose a new addition to your collection at home. Watercolour classes are available on all cruises that have full sea days.

Planetarium

Wherever on earth our flagship carries you, set off on an adventure through the stars.

You know you’re on a special ship indeed when you can settle into your comfortable seat in the largest planetarium at sea. More than this, Illuminations is a luxury 3D cinema and a classical music venue. The planetarium dome can send you on an epic voyage across the solar system, teach you to navigate by the stars, or show other science and natural history films, with up to four screenings on each sea day. With the dome retracted, Illuminations hosts 3D films and stunning concerts and recitals.

Other Details

Adults Only: Kids allowed

Childrens Facilities: Available

Nursery: Nursery

Smoking: Some

Gratuities: During your time on board, you’re certain to receive our famous White Star service from all of our crew. Additionally, there are many more people behind the scenes supporting those who look after you directly. For your convenience, a Hotel and Dining charge will be automatically added to your on board account.

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• Jul 7, 2023

MSC Cruises - Embarkation Day in Southampton (May 2023)

In May 2023, we boarded MSC Virtuosa as first time MSC cruisers. This was also the first time we sailed from the new Horizon Cruise Terminal. We're experienced cruisers, with P&O being our favoured cruise line, but we have also cruised with Princess and Holland America Line. As new to MSC cruisers, we found parts of the embarkation process to be a little overwhelming and confusing, so hopefully this guide will help others in a similar position.

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We downloaded and used the MSC for Me app prior to boarding to allow us to check in. This app is similar to those used by other cruise lines, enabling you to enter your passport details etc in advance, so that the process is faster at the terminal. MSC for Me is available via your App Store and you can login in either using your MSC Voyagers account or cruise booking information. Once you're in, you'll have a cruise countdown on your homepage. You will also have access to book excursions, check in, and prebook other items such as drinks and dining packages.

We were able to complete the initial check in information which included passport details, emergency contact information and insurance information but couldn't get the app to accept our credit card details. From viewing MSC Facebook groups, we discovered that this is a common issue and we had no problem adding a credit card once onboard.

Arriving in Southampton

We initially had a boarding time of 2pm but this was updated close to our sailing date and became 12pm. MSC start boarding early, so if you're used to other cruise lines such as P&O Cruises, don't be surprised to receive a 10am slot with MSC. When we arrived at Horizon Cruise Terminal, the only way to describe it was chaotic. We arrived pretty much bang on our boarding time, but in all honesty it wouldn't have mattered. Nobody checked any paperwork, and there were no staff directing passengers into queues. We later learnt that the queues had really built up by 12 and had we arrived a bit earlier and ignored the time we were given, we'd have had a much smoother boarding experience.

We joined a large queue to hand over our luggage, then continued on in the same queue so that we could enter the terminal building. At Horizon, security is set up on the ground floor. Here you will go through security, where your hand luggage backs are scanned. After this, you can head on up to check in. We then had to join a third queue, this time to get to the check in desks. Some guests were randomly being pulled out of this queue and sent straight to the priority check in desk. There didn't appear to be any qualifying criteria for this, the member of staff just seemed to pull out random groups.

All in all, we were queuing for about an hour outside and a further 20 minutes inside the building. As we'd completed most of our details via the MSC for Me app, the check in process itself was very fast. Cruise cards were handed to us at the check in desk and we were able to proceed onto the ship. It's also worth noting that this was a full sailing, during UK school holidays, so there were just over 6000 passengers embarking on this date, with over 2000 of them being children.

Onboard the Ship

As previously mentioned, we weren't able to register a credit card prior to boarding. Unlike every cruise line we've sailed with previously, they don't complete this step for you at the check in desk. Once onboard, there are numerous machines. Most of these are around the atrium area, where you register your card yourself. You can also load cash onto your cruise card at these machines. The machines closest to the gangway had large queues, but if you took the time to go up a flight of stairs or two, there were some quieter machines. You have to complete this step before you can order anything onboard, even if you have a drinks package, so understandably everybody was trying to get this done straight away.

We had a small issue with our credit card registration but it wasn't major. We wanted to register one card for both of us, but the member of staff helping us directed us to untick the box to allow this. This meant we had to return and register the same card for the other person and we ended up with two separate charges to the card after the cruise instead of just one.

Overall, the embarkation process could have been smoother. The main issue for us was the lack of communication. Along with lots of others, we had to join a queue without knowing what it was for and hope for the best. Luckily, it was the correct queue. However, the group in front of us ended up queuing twice as there was no separate queue to check in if you'd previously dropped your luggage off. Horizon Cruise Terminal is a nice, modern building and once we were inside, we found it to be set up well. Regular cruisers will know that there is always debate regarding embarkation times. We think there needs to be a middle ground between MSC's free for all approach, and P&O's very strict if you aren't right on time you aren't coming in approach.

If you want to know more abut our embarkation experience, we talk about it in our Day 1 Vlog over on our YouTube channel, check it out below.

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MSC YACHT CLUB: THE ULTIMATE LUXURY CRUISE EXPERIENCE

Feel the finesse/elegance of luxury cruises with MSC Yacht Club , an exclusive haven of refined indulgence .

Surround yourself in unparalleled comfort and personalized service as you embark on an astounding voyage aboard our finest ships.

Discover a world where  privacy  meets  luxury , where every detail is meticulously crafted to exceed your highest expectations.

Savour the sophistication  and  elegance of luxury cruises from the very first step onboard.

Our  dedicated staff  will cater to your every need, ensuring that your  journey  is nothing but sensational.

Welcome to  MSC Yacht Club , where every moment is designed to surpass all your desires and create memories that will last a lifetime.

Attentive butler service around the clock

Enjoy the exceptional service of your butler, who will attend to your every need and ensure unforgettable moments throughout your exclusive cruise. From personalized recommendations to organize services onboard or ashore, from shoeshine to 3am treats, always with a meticulous attention to detail, your butler is dedicated to enhancing your voyage and creating cherished memories. Indulge in a privileged journey of luxury, where your desires are met with impeccable service.

The Essence of Luxury, Delivered

Immerse yourself in the essence of luxury aboard MSC Yacht Club. With a private lounge, priority check-in, and seamless embarkation and disembarkation, every moment of your private cruise is tailored to provide exclusivity and tranquility. Experience a dedicated sun deck adorned with a pool, whirlpool, solarium, the possibility to organize a tailored shopping session and private excursions and a curated selection of refreshments. Discover a sanctuary of luxury, where privacy and indulgence harmonize.

A Culinary Journey of Exquisite Delights

Embark on a culinary journey like no other within MSC Yacht Club. Delight in gourmet creations and five-star service that will tantalize your taste buds. Our world-class chefs and attentive staff will ensure each meal is an extraordinary experience, where every bite is a moment of pure pleasure. Savor the finest flavors as you indulge in a gastronomic adventure curated exclusively for you during this high end cruise.

Endless Privacy and Pleasures Await 

Immerse yourself in a world of endless pleasures and privacy within MSC Yacht Club, where luxury, relaxation, and entertainment converge. Taste our selection of cocktails or other drinks among our offered beverages available in all onboard bars and restaurants. As a guest of The MSC Yacht Club, indulge in exclusive amenities such as the complimentary use of Thermal Suite and MSC Aurea Spa: elevate your luxury cruise experience to unparalleled heights of privilege.

Unrivaled comfort and exquisite luxury

Experience the finest luxury accommodation during your  MSC Yacht Club luxury cruise . Discover lavishly appointed suites designed with meticulous attention to detail .

Immerse yourself in the epitome of comfort with  luxurious amenities and elegant touches .

From Myform Memory mattresses to Egyptian cotton bedding and mattresses and a Dorelan pillow menu ,  marble bathrooms to complimentary minibars, your every need is catered to for a truly exceptional luxury cruise .

Live an high end accommodation on our newest ships , featuring innovative options like  Interior Suites, Executive and Family Suites , Deluxe Suites, Duplex Suites , and our remarkable  Royal Suites and Owner's Suite .

Enjoy exclusivity savoring panoramic views from your private balcony , immersing yourself in a five-stars cruise cabins that brings you closer to the sea while enveloping you in an unparalleled sense of premiumness .

• Surface 26 sqm, balcony 5 sqm, deck 14-18
• Sitting area with sofa
• Spacious wardrobe
• Bathroom with shower or bathtub , vanity area with hairdryer
• Comfortable double or single beds (on request)
• Wifi connection included
• Interactive TV, telephone, safe and minibar
• ZOE - in-cabin Bluetooth speaker

The image is representative only: displayed cabins from MSC Bellissima, MSC Meraviglia and MSC Euribia Size, layout and furniture may vary (within the same cabin category)

• Surface 58 sqm, balcony 39 sqm, deck 15
• Balcony with private whirlpool bath and dining table
• Separate living area and dining room
• Walk-in wardrobes
• Bathroom with tub and shower, vanity area with hairdryer
• Wifi connection included; ZOE - in-cabin Bluetooth speaker
• Surface 59 sqm with a balcony 23 sqm, deck 9-12
• Two-deck-high cabin
• Easy access to the Yacht Club areas
• Open living/dining room with sofa that converts to double bed
• Bathroom with shower

Second level

• Master bedroom with double bed which can be converted into two single beds (on request)
• Two walk in wardrobes.
• Bathroom with tub

Terms & Conditions

• **The free cruise change is applicable either on the cruise dates or on the destination. Such change needs to be performed up to 30 calendar days before departure, for a new cruise to sail within 90 calendar days from the original departure. Any cruise change shall be requested through MSC Book or our contact centers.
•  You can discover the ultimate in MSC exclusivity with the MSC Yacht Club, available on board of all our ships except: MSC Armonia, MSC Lirica, MSC Magnifica, MSC Musica, MSC Opera. MSC Orchestra, MSC Poesia and MSC Sinfonia.
• Possibility to organise tailor made excursions depending from itineraries.
• For more information about the premium extra drink package please click here .

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Homepage » Cruises » MSC Cruises sailing year-round from Southampton

MSC Cruises sailing year-round from Southampton

Msc sails from uk & offers fly-cruise packages from uk airports.

MSC Cruises has always been a game-changer in the cruise industry and that’s one of the reasons why they have so many loyal guests. A cruise line that offers luxury and adventure, but often at a lower cost than their competitors. The MSC Cruises fleet is vast and varied, and each ship offers something different. All are great for family cruise holidays, but they’re equally as good for couples and solo travellers – especially on no-fly departures directly from the UK.

MSC Magnifica Pool Deck

Summer 2022 no-fly cruises aboard MSC Magnifica are proving hugely popular, and they’re backed by the introduction of MSC Virtuosa – sailing from Southampton from April 29 th . She will begin with a mini-cruise to Guernsey before embarking on a Mediterranean sailing – her final of the season – which will depart Southampton on November 4th. MSC Preziosa will arrive in October and offer UK cruisers several sailings right through until April 2023. We have some great deals available right now on MSC Cruises March and April last minute departures – check out our deals page for more info.

For those of you hoping for a fly-cruise option, then look no further than MSC Cruises’ Mediterranean and Greek Isles cruises this summer. Again, there are great offers available and amazing destinations to head into and explore. Destinations include Genoa, Messina, Palermo, Santorini, Barcelona, Valletta and more. We must admit that we love a summer cruise in the Mediterranean. The smells, sounds and overall vibrancy of the region really shine through. It’s a busy time and that does mean more people, but it’s also when the best events and markets are also showcased.

MSC Cruises to the Greek Isles

When it comes to winter sun, MSC Cruises have that covered too! The Caribbean is calling, and we think it would be rude of you not to answer. You can sail aboard several ships, including MSC Divina , MSC Seascape, MSC Meraviglia and MSC Seaside . The entire region is covered! Sailings range from 7-to-15-nights and can be extended by booking back-to-back sailings or even choosing to extend pre-or-post cruise with a land-based stay. Our experts can advise on this at the time of booking. The majority of Caribbean sailings with MSC Cruises depart from either Miami or Port Canaveral, but those aboard MSC Meraviglia depart from Bridgetown in Barbados.

Don’t forget, MSC Cruises offer several experience options onboard: Bella, Fantastica and Aurea. There’s also the MSC Yacht Club. Each offers something slightly different – from upgraded cabins to priority boarding. Whatever you choose with MSC will not leave you disappointed, but at least you do have the option to upgrade your onboard experience should you wish to do so. There are also speciality dining options to enjoy. These do incur an additional charge, but they are worth it, and we highly recommend them.

MSC Magnifica skylit indoor pool with Magrodome retractable roof

Packages are available on fly-cruise options and all sailings can be upgraded to all-inclusive. In fact, the all-inclusive options currently available for MSC Magnifica are selling fast, but to benefit from these big savings, you must book before the end of March 2022 – these offers are limited.

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