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Reviews 4.5.

2,005 total

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The purchase process was smooth and…

The purchase process was smooth and uncomplicated. POP took care of everything so I could focus on the the boat instead of worrying about paperwork and forms to fill out. Thank You Tim Cox

Date of experience : June 27, 2024

Reply from popsells.com

Thank you, Tim, for your fantastic review! We're delighted to hear that the purchase process was smooth and uncomplicated for you. Our goal is to handle all the details so you can focus on enjoying your new boat! We appreciate your kind words and are thrilled to have been part of your buying experience.

First Time Buyer - Expectations Exceeded!

This was the first time purchasing a boat. The Pop Buyer's agent AND selling agent were very friendly. They worked in the best interest of all parties involved. Buyer's agent (Tab B.) was very helpful in navigating my first time purchase with professional advice and fast response times. Closing department (Tricia) was proactive in helping resolve issues and ensuring closing happened on time. SO GLAD I used Pop for my first time boat purchase. Will use again on future sales/purchases! Good job Pop Team!

Date of experience : December 20, 2022

Excellent! It's been our pleasure to assist with the Hydra-Sports, and we appreciate your kudos for our team and processes. All the best in your new adventures!

Hanna Banana earns POP 9.5 stars

Pop is the greatest platform I’ve ever experienced is selling a unit, I had been trying for 6 months on my own with not much action. 2 days after listing I received a offer for $4000 more than what I was trying to get. Roy my personal representative was to my place with in days to make video and take pictures ( all at pops expense) showing it very well. My heart and greatest appreciation goes to “Hanna Banana “for her tireless dedication and ability to handle a very complex closing over the weekend. She started @ 5 stars and by time everything was finished I moved her up to 9.5 ( I’m a communist judge and never give 10.0) . She is a true professional and reflects the dedication that POP has for clients, they should be proud to have her on board

Date of experience : February 04, 2024

WOW, Joseph, thank you for this outstanding review! We are so glad that we were able to sell your RV for more than you wanted within 2 days. We especially love hearing the praises of our Pop Team. We are also amazed by their dedication and professionalism. We are grateful to have them on board. Thank you for choosing Pop. We appreciate you taking the time to share your experience.

WOW,great crew

WOW! What a crew. While casually browsing sailboats for sale I kept getting new ones available. This kept my interest until I found my “perfect one for me”. Too far away but on a trailer, 1200 miles. 21’ Freedom, single sailor. Then all along before closing and even follow up after I got home another kind “Pop’s” customer care. Can’t thank you enough. Robert

Date of experience : September 01, 2022

Excellent! It was our pleasure to assist with the classic Freedom, and we appreciate your kudos for our team. All the best in your new adventures!

Great management.

Horrible company. Don’t waist your time. They want 10% and all they did was pull my pictures off Craigslist and they didn’t even get the information right. I’m changing my review based on my conversation with Michael this morning. He reached out to see what went wrong, discussed how it could be better and what they could do to remedy the situation. As a business owner I have the utmost respect for companies that try and handle negative reviews and actually want to know what transpired.

Date of experience : September 12, 2022

Thanks, Sean! It's our pleasure to assist with your beautiful Tahoe, and we appreciate the opportunity to resolve your initial experience. We're here for you ... please reach out with any questions or comments.

The appointment to view the RV was made…

The appointment to view the RV was made quickly and we are able to conclude our business within one day. The RV offered was an excellent condition which was also reflected in the advertisement. The consultants for getting the RV financed registered and in my possession, we're all very professional and extremely competent. The whole process was finished within 7 days over the Christmas holidays which I thought was next to impossible. Thank you very much I will recommend you in the future. Marty Novinski

Date of experience : December 19, 2023

Thank you so much for the outstanding, detailed review, Marty! We are so glad that you were able to find the perfect RV and complete the transaction within one week, over the holidays. We love hearing that the Pop Team is professional, competent, and expeditious. We appreciate your recommendation and wish you many great adventures in your new motorhome!

HEADACHE FREE

King was very good about coming to me, taking quality pictures and even got up on the roof of my 5th wheel in 100 degrees to describe the condition to a potential buyer. At the time of closing Harley was awesome, she knew answers to my questions and nailed down the closing in just a few hours knowing that I as well as the buyer wanted to get the deal sealed asap. Thanks guys!

Date of experience : February 09, 2023

We're happy to hear that King and Harley provided you with excellent service and made the selling process as smooth as possible, Dane. It's always great to have a team that goes above and beyond to ensure their clients' satisfaction. Thank you for sharing your positive experience with Pop Yachts!

Excellent service from everyone at Popsells.

Excellent service from everyone I dealt with at Popsells. They kept me informed throughout the process and answered every question in a very timely manor. Andi was great at closing and I had all my documents sooner than expected. Great job from everyone at Popsells.

Date of experience : March 07, 2024

Thank you for the terrific review, Christopher. We are so glad that you had a great experience with Pop and our team. We wish you many great adventures in your new RV - she's a real beauty!!

Had a great experience in buying an RV…

Had a great experience in buying an RV through POP, and felt their business model and fees were quite good compared to a normal brokerage. Michelle Montgomery was responsive, honest and did a nice job scheduling showings, following up, and communicating the offer. Hannah Deichler, with Michelle helping a couple times, walked me through closing. Their systems were easy to use and fast. Bill of sale went through fine. Bank had title and that took a bit of time but not Pop's fault, and they communicated throughout the process. Wish they had a little more subject matter expertise on titling the vehicle with a state, but all in all, was a great experience and I would definitely use them again.

Thank you, John, for taking the time to leave such a detailed and positive review about your experience buying an RV through Pop RVs! We're thrilled to hear that our business model and fees compared favorably to a normal brokerage, and that Michelle and Hannah provided you with excellent service (we think they are great too). We take pride in our customer service, and we're delighted to hear that Michelle was responsive, honest, and did a great job scheduling showings and communicating the offer to you. It's also great to hear that Hannah walked you through closing and that our systems were easy to use and fast. Thank you for your kind words about our communication throughout the process. We understand that titling can be a complicated process, and we appreciate your feedback about our subject matter expertise. We will use this feedback to improve our services in the future. We appreciate your trust in us and hope to continue providing you with exceptional service in the future. If you ever need help buying or selling another RV, we'd be happy to assist you again. Thank you for choosing Pop RVs.

Pop Yachts Pop Sells After listing my boat with Pop Yacht I also listed my boat with other brokers. The agreement was that i could list and sell my boat on my own, but if I found a buyer who also was a client of Pops, I owed them a commission. Well after a year the only interest I received was the emails of people just searching the site. No one ever came to see my boat or called. I had three interested parties look and last one had an inspection. I sent in thru my agent the name of the buyer asking Pops to verify they were not a client. I received an email stating no they were not, and stated sorry for not getting it done and good luck. Well I sold the boat and moved on. Three years late I received an email from Pops lawyer stating a suit will be filed if I didn't pay a commission of $3500. I showed them the email stating my buyer was not a client. They sent me a computer generated email with a typed name of my buyer. I contacted the buyer who told me they had never used Pop Yacht. This happens when some is searching the web and finds a boat in a particular site where the site requires you to submit a form to them so they will send you more information on that boat. They do this so an agent can contact you. This form they are using is to make you a client. This form can be sent by anyone putting any name. I contacted a lawyer who spoke to Pops and advised to just settle. Including the lawyer fee I ended up paying the same. Pops strong armed me and basically stole my money. I did what I was supposed to do and verified the buyer was not a client of theirs. June 2019

Date of experience : May 16, 2024

Thank you for sharing your experience with us. We sincerely apologize for any frustration and inconvenience you have encountered during the process of selling your boat. At Pop, our intention is to provide clear and fair service to all our clients. We understand your concerns about the commission dispute and the verification process for your buyer. The situation you described does not align with the standards of service and care we strive to provide to our customers. Transparency and efficient communication are of utmost importance to us, and we regret that we fell short in meeting your expectations. Your feedback is invaluable, and we want to address your concerns promptly. However, we are unable to locate a record under the name provided in your review. To better assist you and address this matter with our team, we kindly request that you contact us directly at [email protected] with additional information. Please know that we take such matters seriously and would like to investigate further to understand what went wrong. Your feedback helps us identify areas for improvement and strengthens our processes and customer service.

Pop Rv was very impressive

Pop Rv was very impressive. Garett was over the top on service something my wife and I were when we were selling real estate. The professionalism with this company is very refreshing . Very happy how this buying experience happened in a safe and secure manor. thanks John

Date of experience : November 01, 2023

Thank you for the outstanding review, John. We are so happy to hear that Garett was over the top on service and that the Pop team always treated you with professionalism. Congratulations on the purchase of your new RV. We hope that you and your wife have many great adventures in it!

Buying a boat was easy with Pop Yachts.

My boat buying experience with Pop Yachts was professional and quick. Very responsive and helped out with every step of the transaction. I would do business again with them, highly recommend. Michael Hill and Paul Albert were great reps!

Date of experience : December 05, 2023

Thanks for the outstanding review, Aaron! We love hearing how great the Pop Team is and how they make the boat buying experience quick and professional. We will be here, ready to help whenever you're ready to buy or sell a boat or RV. Wishing you many great days out on the water in your new boat!

Misrepresented listing cost me 8hrs of travel!

First line of the ad states "Hatteras quality Ready to Fish". We sheduled an 8 hr round trip to see a boat that is "Ready to Fish", however it's not even able to leave it's slip!! When we arrive for our showing, we were told by the owner that boat hasn't moved in quite sometime and cant get on plane due to the extensive growth on the hull. He informed us that it will cost 3k to get the hull cleaned before the boat can be driven. The growth is clearly visible from the dock, which tells me the broker chose to take liberty with his listing details or is completely negligent in his job that he didnt look at the boat. Next, we were informed that neither the Raymarine navigation nor the auto piltot work. The generator doesnt work, wash down doesnt work, and the windlass "might" work. Then, the icing on the cake was that the boat's steering doesnt work!! When a fishing boat cant be moved from its slip, IT'S NOT "READY TO FISH"! So to recap: the hull is too crusty to run, the Raymarine navigation doesnt work, the generator doesnt work, wash down doesnt work, the windlass 'might' work, and the boat DOES NOT STEER. That is far from "Ready to Fish". I will be pursuing furter action to ensure companies like this are held to account when they are negligent, incompetent, or just flat out falsify listings. It is their responsibility, as the broker, to ensure their listing is accurate. You can not make a statement such as "Ready to Fish" when a vessel cant even be moved from its slip! When the listing agent can spend enough time to take 138 photos, it is reasonable to believe that they had time to look at the hull, or even simply ask something as important as "Does the boat steer?" The listing agent's neglect, or false advertising, cost me over $1,200 in time and travel cost that I intend to bill Pop Yachts for.

Date of experience : June 27, 2022

Captain Bob, we appreciate your feedback on the 1987 Hatteras. Pop strives to accurately present each vessel through photos, specs, and narrative. Each seller approves the advertisement as a correct representation of their vessel. A member of our leadership team will be in touch. Thank you.

Use POP RV’s

Contracting with POP RV’s was the best decision I’ve made. I do not have the tools to list and attract potential buyers. Greg from POP RV, listed, showed potential buyers and sold my RV within 30 days. I could not have tapped into the consumer base that POP RV has. I appreciate the professionalism of this organization. The sell was effortless! My sincere appreciation to POP RV.

Date of experience : June 19, 2022

Thank you for taking the time to share your positive experience with us, Ricky! We are pleased to hear that you found our services to be the best decision you've made and that our team member, Greg, was able to sell your RV in such a short amount of time. At Pop RVs, we take pride in our ability to help our clients reach a large consumer base and simplify the selling process. We appreciate your kind words regarding our professionalism, and we are grateful for the opportunity to assist you. Thank you again for choosing Pop RVs, and we hope to work with you again in the future!

Fantastic Customer Service!!!!

I found and purchased the boat all within one week. First Kris helped me get the offer in, Ana helped me get all the paper work done and Reggie helped me get to the boats location. They were ALL so helpful and attended to my needs immediately. As a marine service manager customer service is most important and they demonstrated professional, kind, and accurate info/help. All so good.

Date of experience : June 25, 2022

Fantastic! It was our pleasure to assist with your Ski Nautique. We appreciate your review and wish you all the best in your new adventures!

From Beginning to End - Great Service

Pop Yachts handled my boat purchase from beginning to end. I was purchasing direct from an owner and wanted to make sure everything was on the up and up; escrow, power of attorney, etc. They handled EVERYTHING and the back-and-forth with communication on items was outstanding. We are keeping our 'starter boat' for a year or two, but when it is time to purchase again, we will be using Pop Yachts.

Date of experience : June 04, 2023

Thank you for the fantastic review, Carlis! We are so glad that we were able to make your boat purchase a more comfortable experience using our closing services. We understand that buying a boat is a big purchase, with a lot of moving parts and risk factors. We appreciate you trusting us to handle all of that on your behalf. Wishing you many great days out on the water on your new "starter boat." We look forward to helping you again when that time comes.

Pop RV's did an outstanding Job on help…

Pop RV's did an outstanding Job on helping to find the perfect buyers for my Motor home. Time and Price are key to success. Hundreds of Photos and a Video meant my RV told its own story. Pop RV's consistently placed my ad in all major RV sites, and kept me aware of activity each week with the traffic report for my RV. Closing was easy and my RV found it's way to the new owners with no issues.

Date of experience : November 08, 2022

Thanks, Lyndon! It's been our pleasure to assist with your beautiful, single-owner Sunseeker, and we appreciate your kudos for our team and marketing services. All the best in your next adventures!

Found our travel trailer!

So I was hesitant to go through Pop Rv, I knew nothing about online travel trailer brokers, but it was really amazing! I really don’t have any cons to using PopRv. From my first contact with Shane, to the closing with Harley and Brett it was professional, timely and hassle free! They were willing to talk us through the whole process and answer all of our questions and concerns in a very timely manner. I would recommend this group anytime! Thank y’all so much

Date of experience : August 10, 2023

Thank you so much for the great review. We are so happy to hear that you found the perfect travel trailer through Pop. We are pleased that the Pop Team helped you through the whole process and put your hesitation at ease. We appreciate the recommendation very much and hope to work with you again in the future. Wishing you many great adventures in your new travel trailer!

Great to work with.

I initially contacted Jason about a 2013 Yamaha SX210. He responded back to me within a day and was easy to communicate with and always answered my questions, which were quite a few. After deciding to move ahead with the purchase, I was introduced to Harley who helped me obtain all the documentation I needed to give to my bank to facilitate a loan. She also provided me with businesses in the area that could survey the boat before purchase. Like Jason, she was awesome to work with. I talked with Bret as well who helped finalize the process. Bob helped me finalize the purchase when we met with Manny, the owner. After everything was complete, Harley ensured I received the paperwork in a timely manner. Overall, it was a great experience and thanks to everyone at Pop Yachts who helped with the process.

Date of experience : July 03, 2023

Thank you for the fantastic review, Paul! We are glad to hear that the Pop team was able to help you throughout your buying process in a timely, professional and thorough manner. We know that purchasing a boat is a big decision with a lot of paperwork and red tape and are happy that we were able to help you with a lot of that. We really appreciate your positive review and hope that you really enjoy your new Yamaha!

Owner was super and did all the work

The seller was super and did all the work. She showed us the vehicle because the POPs person was sick (that person was really irrelevant to the transaction). We negotiated a price directly with the seller. The seller drove the vehicle to our home. POPs had advertised the vehicle as a 2022 and the contract listed the vehicle as a 2022. We only figured out it was a 2021 when we went to insure it after we had purchased it. Then we waited. After 30 days waiting for the title to be sent I inquired of POPS again what the hold up was. At that point someone figured out that the title was never going to get to POPS. So once again the seller took time from her day to drive to the Virginia dept of motor vehicles, purchase a copy of the title, and fedex it to us. Then the MVA in our state did not like the bill of sale that POPS had provided to us and we had to plead with them to combine the contract with the bill of sale to construct an adequate document (the erroneous year of the vehicle bothered them but the VIN number was finally deemed ok) On balance we are pleased with the actual vehicle we acqured. But thank God for a pleasant and responsible seller. No idea why I as buyer had to pay POPS $495 for their service on this transaction since the seller did all the work. The value of POPS was limited to advertising on their site and then moving the funds. The POPs closer did try to communicate but in the end just slowed the process down.

Date of experience : May 01, 2023

Hi, Ann. We are sorry that this has been an unusual sale. Rarely, banks do not comply with reasonable requests for titles. This particular bank released the lien, but did not send us a title or comply with our requests even though we had the proper documentation and legal authority to execute them. Our team worked with an awesome seller to help complete the paperwork, for which we are grateful. The paperwork that we provided is 100% legal and compliant. Most insurance companies, banks and DMVs understand that vehicles can have model years that do not exactly match the title. Yes, it sounds strange, but especially with RVs and camper vans, the chassis can be manufactured and stamped in one year and the “housing” completed the following year, causing confusion. We run into this a lot, and most titling and insurance companies see it often as well, and make accommodations as you experienced. We are glad that we were able to match you with an incredible seller to get the perfect camper van for you and your family. We wish you many great adventures ahead!